Production Support Director – II
Truist
full-time
Posted on:
Location Type: Office
Location: Atlanta • North Carolina • United States
Visit company websiteExplore more
Job Level
About the role
- Lead a team responsible for operational performance management
- Manage technology lifecycle initiatives and technology organization level findings coordination
- Drive high application availability and reliability
- Oversee modernization, agility, platform, and security goal tracking
- Provide governance for disaster recovery coordination
- Partner with technical, business, and risk stakeholders
Requirements
- Bachelor degree
- Eight years of experience in IT software engineering
- Five years of relevant business experience in technical decision making
- Five years of project management experience
- Two years of management experience
- Broad knowledge of technology trends and IT strategies
- Executive level communications skills
- Ability to solve complex technical and operational problems
- Experience managing enterprise-wide projects
- ITIL Certification (preferred)
- AWS or Microsoft Azure Cloud Certification (preferred)
Benefits
- Health insurance
- 401(k) plan
- Paid vacation
- Paid sick days
- Paid holidays
- Medical, dental, and vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT software engineeringproject managementtechnology lifecycle managementdisaster recovery coordinationapplication availabilityreliability engineeringmodernizationagilityplatform securitytechnical decision making
Soft Skills
leadershipexecutive level communicationproblem solvingstakeholder managementoperational performance management
Certifications
ITIL Certification