Truist

CX Business Data Analyst II

Truist

full-time

Posted on:

Location Type: Office

Location: Charlotte • North Carolina • United States

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About the role

  • Join the CX/OPEX Operational Excellence team and lead enterprise-level insights
  • Coach and elevate a high-performing analytics team
  • Turn complex data into executive-ready, actionable insights
  • Build and scale dashboards and reporting that meet enterprise business needs
  • Leverage automation to simplify workflows and accelerate impact
  • Bring data to life through exceptional PowerPoint storytelling
  • Translate trends, drivers, and opportunities into crisp narratives leaders can act on

Requirements

  • Bachelor's degree and 2-5 years of related experience or equivalent combination of education and experience
  • In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.)
  • Focus on process automation to improve efficiency
  • Experience managing small-mid size projects with some complexity
  • Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders
  • Ability to provide direction and mentor less experienced teammates.
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment
  • Tax-preferred savings accounts
  • 401(k) plan
  • Vacation days
  • Sick days
  • Paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisdashboard developmentreportingprocess automationproject management
Soft Skills
coachingcommunicationstorytellingmentoringconsensus building
Certifications
Bachelor's degree