Private Insurance Mortgage Manager
Truist
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • South Carolina • Virginia • United States
Visit company websiteExplore more
About the role
- Responsible for the efficient and accurate management of the Mortgage Loan Servicing Insurance Escrow Administration area
- Act as first line of defense to maintain compliance with all regulatory, Investor, and Bank imposed requirements
- Ensure team members adhere to all governing servicing SLAs, regulations and investor requirements
- Oversee proper management, budget, staffing, performance and development; as well as, hire, train and coach staff
- Establish, review and maintain department standards; identify gaps, coordinate improvements and develop controls to enhance efficiencies and minimize risks
- Manage operations within appropriate risk tolerance, including settlement and loss authority limits
- Identify and communicate adverse issues, trends or inefficiencies to senior management and other lines of business along with proposed solutions; implement agreed upon resolutions
- Build and maintain relationships with internal and external business partners, managing expectations and accountability
Requirements
- Education or training in Mortgage, Finance, or strongly related Industry
- A minimum of seven years in a management or leadership role of individual contributors
- Ten years of exposure to default, mortgage servicing or strongly related field
- Strong oral and written communication skills
- Strong interpersonal, time management and organizational skills
- Ability to work in a regularly changing and medium-paced environment
- High ability to operate independently
- Ability to lead and manage a medium organization and direct non-income expense
Benefits
- medical, dental, vision, life insurance
- disability, accidental death and dismemberment
- tax-preferred savings accounts
- 401k plan
- minimum of 10 days of vacation per year
- 10 sick days
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Mortgage Loan ServicingEscrow AdministrationBudget ManagementPerformance ManagementRisk ManagementCompliance ManagementOperational EfficiencyStaff TrainingIssue ResolutionControl Development
Soft Skills
LeadershipCommunicationInterpersonal SkillsTime ManagementOrganizational SkillsProblem SolvingRelationship ManagementAdaptabilityCoachingAccountability