Truist

Registered Client Service Associate

Truist

full-time

Posted on:

Location Type: Office

Location: Orlando • Florida, North Carolina • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
  • Receive and place orders as directed from Financial Advisor and assigned clients.
  • Process corporate actions where a license is warranted, such as tender offers, optional dividends and the exercise of warrants and rights.
  • Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries, prepare/coordinate marking events and perform general administrative functions.
  • Manage the financial advisor's calendar to maximize the appointments' productivity by minimizing travel time and anticipating the time frame required for presentation and answering of questions.
  • Maximize sales opportunities by contacting potential investment clients based on internal and bank leads.
  • Provide operational guidance to Financial Advisors ranging from systems navigation to document fulfillment.
  • Ensure new business paperwork is accurately successfully submitted.
  • Mitigate risk through appropriate authentication standards.
  • Maintain a professional environment and create a positive impression.
  • Submit and process certain operational requests as instructed by the Financial Advisor and/or client.
  • Work in coordination with the Financial Advisor to ensure certain reports are reviewed and addressed.

Requirements

  • Bachelor's degree or equivalent experience and related training.
  • Experience in the securities industry and/or a sales assistant role.
  • Knowledge of securities markets and brokerage accounts.
  • Knowledge of the features and attributes of annuity products.
  • FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 licenses (63 & 65 in lieu of the 66).
  • Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
  • Effective time management skills.
  • Ability to communicate effectively and professionally with clients, managers and other teammates.
  • Ability to evaluate, assimilate and utilize detailed and complex written and verbal technical information.
  • Ability to work in a self-directed fashion.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Benefits
  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • no less than 10 days of vacation
  • 10 sick days
  • paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial planninginvestment researchclient tradescorporate actionssecurities marketsbrokerage accountsannuity productstime managementdata entrydocument fulfillment
Soft skills
telephone skillsclient interactioneffective communicationself-directed workorganizational skillsprofessionalismrisk mitigationproblem-solvingteam collaborationattention to detail
Certifications
Bachelor's degreeFINRA SIEFINRA Series 7FINRA Series 66FINRA Series 63FINRA Series 65