Truelogic Software

Creative Operations Coordinator – Advertising

Truelogic Software

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

About the role

  • Manage end-to-end onboarding for new hires, including equipment setup, account provisioning, security training, and required documentation
  • Coordinate offboarding processes for departing team members, ensuring timely access removal and documentation completion
  • Troubleshoot basic IT and setup issues for new hires to ensure a smooth start
  • Create, organize, and maintain onboarding documentation in partnership with hiring managers
  • Support weekly resourcing and staffing meetings by taking notes, tracking conflicts, and documenting follow-ups
  • Track, maintain, and communicate team vacation schedules, availability, and coverage plans
  • Fulfill short-term and last-minute resourcing requests to support business and project needs
  • Assist the Recruiting team in tracking open roles, candidates, and hiring status
  • Act as a central communication hub for creative teams, ensuring timely and clear information flow
  • Collaborate cross-functionally with HR, Recruiting, Production, and other operational partners
  • Build strong working relationships with team members and leaders at all levels
  • Support internal team engagement, culture, and creative community-building initiatives
  • Use Google Suite (Docs, Sheets, Calendar, Email) and Slack to manage workflows, documentation, and communication across teams
  • Operate effectively across multiple time zones, including alignment with PST working hours

Requirements

  • 3+ years of experience in Creative Operations, Project, Production, Account Management, Resourcing, and/or Studio Management within an agency or similar fast-paced creative environment
  • Strong time management and prioritization skills, with proven ability to manage multiple projects and teams across time zones and locations simultaneously
  • Exceptional attention to detail in both written and verbal communication, with the flexibility to adapt quickly in a dynamic, creative setting
  • Demonstrated experience building and maintaining effective working relationships with cross-functional leaders at all levels of the organization
  • A strong sense of urgency, comfort working in ambiguity, and the ability to stay organized and proactive with limited direction.
Benefits
  • 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive.
  • Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
  • Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
  • Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
  • Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
onboardingoffboardingdocumentation managementresourcingproject managementaccount managementproduction managementtime managementprioritizationtroubleshooting
Soft skills
attention to detailcommunicationrelationship buildingorganizational skillsadaptabilityproactivityteam engagementcollaborationflexibilityurgency