JIRA Engineer

True Zero Technologies, LLC

full-time

Posted on: 9/4/2025

Origin: • 🇺🇸 United States • Kansas

✨ AI Apply

Mid-LevelSenior

AWSAzureCloudSQL

About the role

Manage, configure, and optimize the Atlassian Jira platform to support project management, issue tracking, and workflow automation within the organization.
Design, develop, and maintain custom workflows, screen schemes, and permission schemes to align with organizational needs
Create custom fields, dashboards, reports, and filters to provide meaningful insights and meet user requirements
Develop and implement automation solutions, including plugins and scripts, to extend Jira's functionality and improve operational efficiency
Integrate Jira with other third-party tools and systems to streamline development and project management processes
Troubleshoot and resolve technical issues related to user access, notifications, workflows, and system performance
Install, manage, and configure Jira and other Atlassian tools like Confluence
Support and build integrations between Jira and other software development tools to enable seamless data flow and visibility
Plan and perform system upgrades, migrations, and regular health checks, and document all system configurations, processes, and user-facing materials
Develop custom dashboards, advanced filters using Jira Query Language (JQL), and reports to provide meaningful operational metrics (e.g., velocity, lead time)
Configure project schemes, custom fields, screens, permissions, and security settings on an as-needed basis

Minimum 3-5 years of hands-on experience operating and utilizing SQL-based systems.
Ability and willingness to get background check and fingerprint clearance is required
Experience with JIRA in FedRamp approved cloud a plus (or other tools experience with FedRamp version of cloud / saas products)
In-depth knowledge of Jira administration, workflow configuration, JQL (Jira Query Language), and Atlassian products
Ability to analyze requirements, identify process gaps, and design creative solutions
Strong understanding of Agile methodologies, including Scrum, Kanban, and SAFe
Meticulous approach to documentation and system configuration to ensure data integrity
Experience in creating system documentation and user guides
Experience using and extending Jira's REST APIs for custom integrations and applications
Familiarity with cloud concepts (e.g., Azure, AWS) and knowledge of application performance tuning and database management
Ability to work effectively with cross-functional teams, including product owners, developers, and business stakeholders
Flexibility to adapt and handle changing requirements and a continuous learning mindset to keep up with tool updates
Strong written and verbal communication skills to gather requirements from stakeholders and translate them into technical solutions