TROOP

Head of Product

TROOP

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Lead the Product and Design teams to drive adoption and usage, focusing on achieving product-market fit through iteration, customer discovery, and continuous feedback.
  • Define and maintain a structured approach to product-market fit, including discovery methods and success metrics.
  • Coach Product Managers through hands-on discovery while maintaining high standards of execution and learning.
  • Shape the longer-term product strategy, including opportunities across PLG motions, content, and partnerships.
  • Drive innovation by identifying new product opportunities and staying ahead of emerging technologies, including AI-driven solutions
  • Lead, mentor, and inspire a team of product managers and product designers, fostering a culture of collaboration, innovation, and continuous improvement.
  • Provide guidance and support to enable the team to effectively execute on product initiatives and meet strategic goals.
  • Foster a customer-centric mindset within the product and design team, ensuring that customer needs and feedback are at the forefront of decision-making.
  • Oversee the end-to-end product development lifecycle, from concept ideation to launch and post-launch optimization.
  • Work closely with engineering, design, and other cross-functional teams to deliver high-quality products on time and within budget.
  • Champion methodologies and iterative development processes to accelerate innovation and improve time-to-market.
  • Collaborate closely with executive leadership, marketing, sales, and customer success teams to ensure alignment and drive product success.
  • Act as a key liaison between product management and other functional areas, effectively communicating priorities, milestones, and trade-offs.
  • Collaborate with marketing, sales, and customer success teams to ensure effective product positioning, messaging, and launch execution.
  • Define key performance indicators (KPIs) and metrics to track the success and impact of product initiatives.
  • Regularly assess and report on product performance, identifying opportunities for optimization and improvement.

Requirements

  • 8+ years of Product Management experience in fast-paced startup or scale-up environments, with experience building B2B SaaS products.
  • Proven track record in product-market fit stage as well as scaling and growth across multiple market segments or product lines.
  • 5+ years of proven experience leading product and/or other technical teams
  • Deep experience leading across all aspects of the product development lifecycle from discovery to launch and post-launch.
  • Strong analytical and strategic thinking skills, with the ability to translate complex concepts into actionable plans.
  • Excellent communication and leadership skills, with the ability to influence stakeholders and drive collaboration across cross-functional teams.
  • Entrepreneurial mindset with a passion for innovation and driving results in a fast-paced SaaS startup environment.
  • Willingness to travel locally and internationally for strategic in-person meetings.
  • Bachelor’s degree in a related field.
  • Experience within business travel/events/meetings is highly preferred.
Benefits
  • 💻 **Remote-first within our hubs**: TROOP operates remotely with frequent in-person engagements, focusing on scaling within our legal entities in the US, Spain, and South Africa.
  • 🚀**Join the Pioneering Team**: As part of the initial team at TROOP, you'll be at the forefront of an extraordinary adventure. Picture yourself shaping the future of a fast-growing technology company where your ideas and contributions truly make a difference.
  • 🎨 **Discover an Incredible, Supportive Team and Diverse Culture**: Prepare to be amazed by the exceptional individuals who form TROOP's team. Collaborate with brilliant, multicultural minds, where diverse backgrounds unite for unparalleled collaboration.
  • 📈 **Supported by Top Investors**: TROOP's remarkable journey is backed by prestigious investors, such as the Madrona Group. Join forces with a company that has garnered the trust and support of the best in the industry. Read more about TROOP's Executive Chairman Steve Singh (Co-founder of Concur).
  • ⏰ **Paid Time Off**: We provide 23 days per year.
  • **🪂 Healthcare, Dental, Vision and Life Insurance **administered via DEEL.
  • 💚 **Mental Health Budget**: Yearly budget assistance for mental health support for all our employees.
  • ☀️**Unforgettable Adventures**: At TROOP, we cherish the bonds we create and the time we spend together. Each year, we embark on an incredible offsite to a surprise location, courtesy of TROOP. You'll have the opportunity to explore new cultures, create lasting memories, and bond with your colleagues in a unique and exciting way.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product ManagementProduct Development LifecycleB2B SaaSProduct-Market FitKey Performance Indicators (KPIs)Customer DiscoveryIterative DevelopmentAI-driven SolutionsStrategic PlanningInnovation
Soft skills
LeadershipCommunicationAnalytical ThinkingStrategic ThinkingCollaborationCoachingCustomer-Centric MindsetMentoringInfluencing StakeholdersEntrepreneurial Mindset
Certifications
Bachelor’s Degree