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Aftermarket Programme Manager
TRIUMPHAftermarket Programme Manager overseeing aftermarket customer commitments in aerospace. Leading programme delivery, managing relationships, and ensuring compliance with aerospace standards.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Part 145 aftermarket programmes, ensuring compliance with aerospace regulatory standards while managing cost, schedule, and performance. Strong ability to build customer relationships and drive continuous improvement through data-driven performance metrics.
Highest-signal resume keywords
Programme ManagementAerospace Regulatory ComplianceCustomer Relationship ManagementTechnical Issue ResolutionLeadership in Cross-Functional Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Part 145 Aftermarket ProgrammesHydraulic Actuation SystemsElectro Mechanical Actuation SystemsCost ManagementRisk Identification and MitigationConfiguration ControlData-Driven Performance MetricsMean Time Between Failures AnalysisRepair Turnaround Time ManagementTechnical Investigations
Soft Skills
Excellent CommunicationCustomer ManagementInfluencing SkillsCollaborationProblem-Solving
Certifications & Qualifications
Project Management CertificationAPMPMI
Industry Keywords
Aerospace IndustryMRO Engineering SupportAirworthiness PrinciplesConfiguration ControlStakeholder Management
About the role
Key responsibilities & impact- Lead the planning, execution, and delivery of Part 145 aftermarket programmes, including repairs, retrofits, modifications, reliability improvements, obsolescence management, and service bulletins.
- Manage cost, schedule, and performance against contractual and internal commitments.
- Proactively identify risks and opportunities, driving mitigation plans and continuous improvement actions.
- Ensure all aftermarket activities maintain safety, airworthiness, and configuration control of delivered products.
- Act as the primary customer contact for all in service Part 145 programme matters, providing clear updates, recovery plans, and communication of technical or commercial issues.
- Lead regular customer reviews covering performance metrics, reliability trends, repair performance, and emerging in service issues.
- Build strong, long-term customer relationships that support future business growth.
- Work closely with Engineering, Quality, and Operations to manage in service issues affecting hydraulic and electro mechanical actuation equipment.
- Coordinate technical investigations, root cause analyses, and corrective action plans to ensure timely closure of technical queries and field issues.
- Own the prioritisation and delivery of technical changes and service bulletins for in service products.
- Collaborate with Operations and Supply Chain to ensure repair flow, turnaround time (TAT), spares availability, and delivery performance meet customer expectations, in a Part 145 Environment.
- Monitor cost drivers and work with internal teams to deliver cost reduction initiatives and improve margin performance.
- Support contract negotiations, commercial discussions, warranty claims, and pricing of spares, repairs, and modification packages.
- Champion the use of data-driven performance metrics, including reliability trends, mean time between failures, repair TAT, and customer satisfaction indicators.
- Prepare and deliver internal and customer facing programme status reports.
- Drive actions to improve KPIs and overall programme health.
- Ensure all aftermarket activities comply with aerospace regulatory standards, export controls, and internal processes.
- Maintain rigorous configuration control of in service hardware and documentation.
- Promote a strong safety and airworthiness culture, ensuring no operational decisions compromise product integrity.
Requirements
What you’ll need- Proven experience in programme or project management within the aerospace industry.
- Understanding of hydraulic or electro mechanical actuation systems and their in service behaviour.
- Strong leadership skills with the ability to influence cross functional teams in engineering, operations, quality, and supply chain.
- Excellent communication and customer management capabilities.
- Experience managing financial performance, risks, and complex stakeholder environments.
- Ability to analyse technical issues and coordinate effective resolution plans.
- Experience delivering Part 145 aftermarket or MRO engineering support programmes (desirable).
- Familiarity with aerospace regulatory frameworks, configuration control, and airworthiness principles (desirable).
- Background in engineering, operations, or supply chain within aerospace (desirable).
- Project management certification (e.g., APM, PMI) or equivalent (desirable).
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities