Commercial Auto Liability, PIP/No Fault Team Leader

TRISTAR Insurance Group

Team Leader managing Auto Liability and PIP/No-Fault claims for TRISTAR with oversight from Area Manager. Provides guidance and quality assurance to Claims Examiners while handling complex claims.

Posted 6/30/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesSenior💰 $89,000 - $99,000 per yearWebsite

About the role

Key responsibilities & impact

Under the oversight of the Area Manager, the Claims Examiner III – Team Leader reports to the Claim Supervisor and/or Area Manager and is responsible for managing all aspects of Auto Liability and PIP/No-Fault claims from inception through resolution
Provides day-to-day guidance and technical support to Claims Examiners, ensuring consistency, quality, and adherence to best practices
Helps to establish procedures for American Arbitration Association to help reduce costs and improve process
Investigates and conducts investigations in a timely manner for claims assigned
Communicates with clients, claimants, providers, and vendors regarding claims issues
Computes and sets reserves within Company guidelines
Approves authority requests of direct reports for claims assigned and directs them to obtain authority as designated
Settles and/or finalizes all claims assigned and obtains authority as designated
Maintains diary system for case review and documents file to reflect the status and work being performed on the file assigned
Communicates appropriate information promptly to the Area Manager and client to resolve claims efficiently

Requirements

What you’ll need

Bachelor’s degree in related field (preferred)
Three (3) or more years related experience; or equivalent combination of education and experience
Technical knowledge of coverage, statutory regulations, and medical terminology
Strong Technical knowledge of NF/PIP Statutes in NY and NJ
Analytical skills
Excellent written and verbal communication skills, including ability to convey technical details to claimants, clients, and staff
Ability to interact with persons at all levels in the business environment
Ability to independently and effectively manage very complex claims
Proficient in Word and Excel (preferred)
Active General Adjuster New York State License

Benefits

Comp & perks

Medical, Dental and Vision insurance
Life & Disability Insurance
401(k) Plan
Paid Holidays
Paid time off
Referral bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Claims InvestigationClaims SettlementReserve ComputationTechnical Knowledge of CoverageStatutory RegulationsMedical TerminologyProcedure EstablishmentDiary System Maintenance

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal SkillsTeam Leadership

Certifications

General Adjuster New York State License