Workers' Compensation Claims Supervisor

TRISTAR Insurance Group

Supervising Workers' Compensation Claims Examiners in a hybrid setting for a Denver-based company. Managing staff performance, claims issues, and compliance with regulations.

Posted 6/30/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Directly supervises examiners and clerical staff.
Includes monitoring attendance, job performance, evaluations, and disciplinary issues.
Reviews and addresses scheduled claims issues, such as initial and periodic reviews, delays, denials, etc.
Reviews and approves reserve changes, awards, and payments within Company and Client guidelines.
Performs file reviews to monitor compliance with policies and laws.
Establishes appropriate supervisory diaries on claim files and completes pending diaries on or before scheduled due dates.
Prepares for claim audits, reviews audit results, and provides appropriate rebuttal feedback.
Coordinates and leads training sessions for staff on updated laws, policies, and procedures.
Ensures daily caseload staffing requirements are met.
Responds to claimant and vendor concerns and issues as needed.
Ensures client servicing instructions are being adhered to.
Analyzes monthly client reports.
Facilitates internal and external audits.
Attends client file-staffing meetings in-person or telephonically.

Requirements

What you’ll need

Bachelor’s degree in related field (preferred);
3 to 5 years related experience;
Proficient in Word and Excel.
Technical knowledge of statutory regulations.
Ability to work on a diary system, prioritize tasks and meet strict deadlines.
Strong analytical skills.
Excellent written and verbal communication skills, including ability to convey technical details to claimants, clients, and staff.
Ability to manage employees of various skill levels.
Certifications and/or licenses as required by State regulation.

Benefits

Comp & perks

Medical, Dental, Vision Insurance.
Life and Disability Insurance.
401(k) Plan
Paid Holidays
Paid Time Off.
Referral bonus.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Claims ReviewFile ReviewCompliance MonitoringDiary System ManagementData Analysis

Soft Skills

LeadershipEmployee ManagementProblem SolvingCommunication

Certifications

State Required Certifications or Licenses