SDR Manager

Triple Whale 🐳

SDR Manager leading a team of SDRs for Triple Whale, an ecommerce AI operating system. Focusing on pipeline generation and sales strategy for optimal team performance.

Posted 7/15/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and developing sales development representatives (SDRs) through effective coaching, performance management, and strategic outbound prospecting. Proficient in utilizing modern sales tools and data analysis to enhance team productivity and drive pipeline growth.

Highest-signal resume keywords

SDR Team ManagementOutbound ProspectingSales Tools ProficiencyCoaching and DevelopmentData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales DevelopmentPerformance Metrics ManagementAccount ResearchPersona MappingCold CallingObjection HandlingMeeting QualificationPipeline ContributionActivity Quality ImprovementTactical Feedback

Soft Skills

Strong CommunicationHigh OwnershipCuriosityCollaborationAnalytical Mindset

Tools & Technologies

HubSpotLinkedIn Sales NavigatorGongApolloClayOutreachSalesloft

Industry Keywords

EcommerceRetailMarketingAnalyticsAttributionPerformance Marketing

Tech Stack

Tools & technologies

Apollo

About the role

Key responsibilities & impact

Manage, coach, and develop a team of 5–8 SDRs.
Own day-to-day SDR performance, including activity quality, meeting creation, held meeting rates, opportunity creation, and pipeline contribution.
Help each SDR improve through regular 1:1s, call coaching, email reviews, pipeline inspection, role plays, and tactical feedback.
Build clear development plans that help SDRs progress toward promotion pathways into AE, partnerships, sales leadership, or other commercial roles.
Partner with the existing SDR Manager and Sales leadership to divide coverage, improve team operating rhythm, and scale best practices.
Bring new strategic ideas and tactical outbound strategies that help the team reach underpenetrated segments of our overall TAM.
Help SDRs use sales tools, data, research workflows, sequencing platforms, LinkedIn, HubSpot, Apollo, and other systems more effectively.
Improve account prioritization, persona targeting, messaging relevance, and outbound execution.
Partner with AEs to align on territory strategy, account handoffs, meeting quality, and follow-up discipline.
Partner with Marketing, RevOps, and Product Marketing on campaign follow-up, list building, event plays, competitive positioning, and new product messaging.
Create a culture of accountability, curiosity, preparation, high standards, and continuous improvement.
Identify process gaps, tooling gaps, enablement needs, and coaching opportunities that improve SDR productivity.
Help recruit, interview, onboard, and ramp new SDRs as the team grows.

Requirements

What you’ll need

2+ years of experience managing SDRs, BDRs, or outbound sales development teams.
Proven ability to coach early-career sales talent and improve rep performance.
Strong understanding of outbound prospecting, including account research, persona mapping, sequencing, cold calling, LinkedIn outreach, objection handling, and meeting qualification.
Experience managing a team against activity, conversion, pipeline, and quality metrics.
Comfort using modern sales tools such as HubSpot, LinkedIn Sales Navigator, Gong, Apollo, Clay, Outreach, Salesloft, or similar platforms.
Strong interest in improving sales development workflows through better data, smarter tooling, and more effective rep execution.
Ability to bring fresh ideas while collaborating well with existing leadership and operating structures.
Strong communication skills with a high bar for clear, relevant, commercially sharp messaging.
Analytical mindset with the ability to diagnose funnel problems and turn data into coaching or process changes.
High ownership, strong follow-through, and comfort operating in a fast-moving environment.
Experience selling into ecommerce, retail, marketing, analytics, attribution, or performance marketing teams is a plus.

Benefits

Comp & perks

Health insurance
Professional development
Flexible work arrangements
Paid time off