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Social Media Specialist
Triple Whale 🐳Social Media Specialist at Triple Whale helps scale social media efforts across platforms. Engaging community and managing content distribution while collaborating closely with the team.
About the role
Key responsibilities & impact- Own day-to-day social publishing and scheduling across brand and exec accounts
- Manage community engagement - monitoring mentions, responding to comments, and proactively participating in relevant conversations
- Adapt and repurpose content from blog posts, reports, events, and video into platform-native social assets
- Support exec social accounts - ghostwriting posts, chopping content, and maintaining consistent cadence across LinkedIn and other channels
- Build and nurture relationships with creators and industry voices in the ecommerce and DTC space
- Assist with social coverage of events, product launches, and campaigns in real time
- Track performance metrics and contribute to a regular reporting and KPI cadence
- Experiment with new formats and bring ideas to the table
- Support the rollout and ongoing distribution of product education content
Requirements
What you’ll need- 2+ years of social media experience, ideally in a B2B SaaS or ecommerce environment
- Strong writing instincts - you can match a brand voice, write a tight caption, and ghostwrite a LinkedIn post that actually sounds human
- Platform fluency across LinkedIn, Instagram, TikTok, and X - you know what works where and why
- Content distribution instincts: you can identify the hook inside a long-form piece and know how to make it land on social
- Comfort with ambiguity and a bias toward action - you don’t wait to be told exactly what to do
- Attention to detail and an organized approach to managing multiple workstreams at once
- AI fluency: You use AI tools to move faster without sacrificing quality or original thinking
- Collaborative mindset - you’re excited to work closely with content, PMM, design, and leadership
- Experience with social scheduling/monitoring tools is a plus
- Video editing skills (CapCut, Premiere, etc.) are a nice-to-have
- Triple Whale or ecommerce brand experience is a major bonus.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media experiencewritingghostwritingcontent distributionvideo editingperformance metrics trackingKPI reportingcontent adaptationcommunity engagementevent coverage
Soft Skills
attention to detailorganizational skillscollaborative mindsetcomfort with ambiguitybias toward actionstrong writing instinctsrelationship buildingcreativityproactive participationadaptability