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SDR Manager
Triple Whale 🐳SDR Manager at Triple Whale managing a team of SDRs and improving sales development strategies. Focusing on coaching and executing outbound sales development motions.
Tech Stack
Tools & technologiesApollo
About the role
Key responsibilities & impact- Manage, coach, and develop a team of 5–8 SDRs.
- Own day-to-day SDR performance, including activity quality, meeting creation, held meeting rates, opportunity creation, and pipeline contribution.
- Help each SDR improve through regular 1:1s, call coaching, email reviews, pipeline inspection, role plays, and tactical feedback.
- Build clear development plans that help SDRs progress toward promotion pathways into AE, partnerships, sales leadership, or other commercial roles.
- Partner with the existing SDR Manager and Sales leadership to divide coverage, improve team operating rhythm, and scale best practices.
- Bring new strategic ideas and tactical outbound strategies that help the team reach underpenetrated segments of our overall TAM.
- Help SDRs use sales tools, data, research workflows, sequencing platforms, LinkedIn, HubSpot, Apollo, and other systems more effectively.
- Improve account prioritization, persona targeting, messaging relevance, and outbound execution.
- Partner with AEs to align on territory strategy, account handoffs, meeting quality, and follow-up discipline.
- Partner with Marketing, RevOps, and Product Marketing on campaign follow-up, list building, event plays, competitive positioning, and new product messaging.
- Create a culture of accountability, curiosity, preparation, high standards, and continuous improvement.
- Identify process gaps, tooling gaps, enablement needs, and coaching opportunities that improve SDR productivity.
- Help recruit, interview, onboard, and ramp new SDRs as the team grows.
Requirements
What you’ll need- 2+ years of experience managing SDRs, BDRs, or outbound sales development teams.
- Proven ability to coach early-career sales talent and improve rep performance.
- Strong understanding of outbound prospecting, including account research, persona mapping, sequencing, cold calling, LinkedIn outreach, objection handling, and meeting qualification.
- Experience managing a team against activity, conversion, pipeline, and quality metrics.
- Comfort using modern sales tools such as HubSpot, LinkedIn Sales Navigator, Gong, Apollo, Clay, Outreach, Salesloft, or similar platforms.
- Strong interest in improving sales development workflows through better data, smarter tooling, and more effective rep execution.
- Ability to bring fresh ideas while collaborating well with existing leadership and operating structures.
- Strong communication skills with a high bar for clear, relevant, commercially sharp messaging.
- Analytical mindset with the ability to diagnose funnel problems and turn data into coaching or process changes.
- High ownership, strong follow-through, and comfort operating in a fast-moving environment.
- Experience selling into ecommerce, retail, marketing, analytics, attribution, or performance marketing teams is a plus.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound prospectingaccount researchpersona mappingsequencingcold callingobjection handlingmeeting qualificationcoachingperformance metricssales development workflows
Soft Skills
coachingcommunicationcollaborationanalytical mindsethigh ownershipstrong follow-throughcuriositypreparationhigh standardscontinuous improvement