Group Account Director

TribeX

Group Account Director leading client account management and team development at a luxury performance agency. Ensuring strategic consistency and exceptional client experiences in a hybrid working environment.

Posted 6/8/2026full-timeMaadi • 🇪🇬 EgyptLeadWebsite

About the role

Key responsibilities & impact

Oversee a portfolio of client accounts and lead a team of Account Directors and account management professionals to deliver exceptional client experiences and business outcomes
Ensure strategic consistency, client retention, delivery excellence, and commercial performance across your portfolio
Serve as a senior advisor to key clients
Coach and develop Account Directors and senior account teams
Oversee portfolio performance, including account health, profitability, delivery quality, and client retention metrics
Partner with strategy, creative, media, production, and resource management teams
Review account strategies and growth plans
Act as the senior escalation point for client, delivery, or commercial issues
Identify portfolio-wide opportunities for improvement
Drive strategic account growth

Requirements

What you’ll need

9+ years of experience in account management, client partnerships, or agency leadership roles
Proven experience managing multiple high-value client accounts or portfolios
Strong experience leading and developing senior account management teams
Demonstrated success driving client retention, account growth, and portfolio profitability
Strong strategic thinking and business acumen
Exceptional stakeholder management and executive-level relationship-building skills
Experience working across integrated marketing disciplines including strategy, creative, media, and production
Strong commercial understanding of budgeting, forecasting, scope management, and profitability

Benefits

Comp & perks

a high-performance environment where your voice matters
the latest AI and martech tools to solve complex challenges for premium global clients
flexibility of a hybrid remote culture
investment in your evolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient partnershipsportfolio managementstrategic thinkingbudgetingforecastingscope managementprofitability analysisdelivery quality metricsclient retention metrics

Soft Skills

leadershipcoachingstakeholder managementrelationship buildingstrategic consistencybusiness acumenteam developmentproblem-solvingcommunicationclient advisory