Customer Service Representative, Thai Speaker
TP
Recovery Analyst I (US Remote)
Trend Health Partners
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $55,000 per year
Job Level
Mid-LevelSenior
About the role
- Assist providers in identifying, reviewing, and validating patient accounts in a credit balance state
- Manage accounts receivables to ensure timely collection of identified Client overpayments
- Prioritize workload to meet deadlines and goals using guidelines set out by manager
- Achieve individual productivity and quality standards
- Professionally and proactively build relationships and maintain contact with the appropriate personnel at Providers
- Respond to all provider and Client requests in a timely manner
- Escalate to manager any situation outside the employee’s control that could adversely impact the business relationship
- Always represent TREND and our clients in a professional manner
- Cooperate with team members to meet goals and complete tasks
Requirements
- Experience in in Revenue Cycle – Patient Accounting preferred
- Excellent computer skills and proficient in Excel
- Strong analytical and problem-solving skills
- Strong communication and interpersonal skills, displaying the ability to connect and build relationships at all levels with providers, management, and peers
