Hardware Operations Technician

Treeswift

Field Hardware Operations Technician supporting AI-powered field systems in utility environments. Responsible for troubleshooting, repair, and maintaining operational uptime across California utilities.

Posted 5/20/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Support operational uptime of deployed field systems across major utility environments throughout California.
Inspect, troubleshoot, and repair our hardware systems daily across wildfire-prone utility infrastructure
Follow diagnostic checklists and resolve issues before they escalate
Communicate directly with utility staff in a professional, customer-facing capacity
Coordinate with our engineering team to flag recurring issues and share field feedback

Requirements

What you’ll need

You enjoy working hands-on with hardware systems in real-world environments
You have hands-on experience with tools and electronics
You’re detail-oriented and methodical — you follow a process and don't cut corners
You’re a strong communicator — you're comfortable communicating with customers on site and internal technical teams
Based in San Francisco with personal vehicle and a consistent record of dependability/punctuality. Mileage reimbursement, travel/per diem available.
Experience with soldering, hardware diagnostics, or electronics repair is a plus

Benefits

Comp & perks

Comprehensive medical, dental and vision insurance
Life insurance package and disability coverage
Stock options
Paid leave for new parents
Unlimited PTO
401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hardware diagnosticselectronics repairsolderingtroubleshootinginspectionrepair

Soft Skills

detail-orientedmethodicalstrong communicatorcustomer-facing communication