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Senior Consultant
TransUnionTechnical Platform Manager shaping enterprise platform strategy, governance, and adoption at TransUnion, a global information and insights company. Driving cloud, Kubernetes, observability, and developer-platform initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and managing platform strategy, governance, and lifecycle management while driving adoption and continuous improvement across engineering organizations. Proficient in establishing KPIs, SLAs, and operational metrics to ensure platform reliability, security, and scalability.
Highest-signal resume keywords
Platform Strategy DevelopmentCloud Infrastructure ManagementKPI and SLA TrackingAgile Project ManagementCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Platform GovernanceService Lifecycle ManagementInfrastructure AutomationObservability TechnologiesCloud ArchitectureContainerizationCI/CD PracticesCloud Security ConceptsPlatform Roadmap ManagementDeveloper Platform Services
Soft Skills
Excellent CommunicationInfluencing StakeholdersOwnership MindsetProblem-SolvingTeam Collaboration
Tools & Technologies
AWSMicrosoft AzureGoogle Cloud PlatformJiraConfluenceTerraformDockerKubernetesOpenTelemetrySplunk
Industry Keywords
Agile EnvironmentCloud OperationsCompliance FrameworksOperational ExcellencePlatform Engineering
Tech Stack
Tools & technologiesAWSAzureCloudDockerGoogle Cloud PlatformKubernetesSplunkTerraform
About the role
Key responsibilities & impact- Define and manage the roadmap for enterprise platform services
- Drive platform strategy, lifecycle management, adoption, and governance
- Identify platform investment priorities aligned with organizational objectives and engineering needs
- Balance platform standardization with flexibility for diverse engineering teams and business requirements
- Drive adoption of enterprise platform services across engineering organizations
- Establish feedback mechanisms and continuously improve platform offerings
- Measure and report platform adoption, utilization, maturity, and customer satisfaction
- Champion self-service platform capabilities that improve developer productivity and experience
- Define and maintain platform governance models, operating processes, and service lifecycle standards
- Establish and monitor service KPIs, SLAs, SLOs, operational health metrics, reliability indicators, and adoption measures
- Partner with engineering teams to ensure enterprise standards for security, availability, scalability, and compliance
- Drive continuous improvement based on operational data, service performance, and customer feedback
- Manage cross-team initiatives spanning multiple platform and engineering organizations
- Develop and maintain delivery plans, release schedules, dependencies, risks, and mitigation strategies
- Facilitate Agile planning, PI Planning, readiness activities, roadmap reviews, and executive reporting
- Coordinate complex initiatives involving Enterprise Architecture, Information Security, Compliance & Risk, Cloud Engineering, Platform Operations, and Application Development teams
- Build alignment among technical and business stakeholders
- Influence architecture decisions, platform standards, and engineering best practices
- Drive consistent adoption of enterprise-wide platform capabilities and operating models
Requirements
What you’ll need- 5+ years of experience as a Technical Platform Manager, Technical Product Manager, Technical Program Manager, or similar leadership role within an Agile environment
- 3+ years of experience supporting cloud infrastructure, platform engineering, developer platforms, DevOps, or Site Reliability Engineering organizations
- Experience defining and executing platform strategy, adoption, governance, service lifecycle management, and roadmap execution
- Strong understanding of Observability, Infrastructure Automation, PKI/Certificate Services, Container Platforms, and Cloud Operations
- Strong understanding of cloud architecture, scalability, reliability, resiliency, security, and operational excellence principles
- Experience managing shared platform services or internal developer platforms serving multiple engineering teams
- Experience establishing and tracking platform KPIs, SLAs, SLOs, operational health metrics, reliability indicators, and adoption measures
- Experience coordinating cross-functional initiatives involving Architecture, Security, Compliance, Cloud Engineering, Operations, and Application Development teams
- Proven ability to influence technical and business stakeholders at all organizational levels
- Strong ownership mindset with demonstrated success managing dependencies, risks, and commitments across multiple teams
- Ability to identify patterns across organizations, simplify complexity, and establish consistent operating standards
- Experience managing platform roadmaps, requirements, delivery execution, and reporting using Jira, Confluence, and related workflow tools
- Experience working with globally distributed teams across multiple time zones
- Excellent communication and presentation skills, including translating complex technical topics into actionable business outcomes
- Experience balancing platform scalability, reliability, security, and adoption while optimizing infrastructure and operational costs
- Cloud platforms: AWS, Microsoft Azure, and/or Google Cloud Platform (GCP)
- Observability technologies including Google Cloud Observability, OpenTelemetry, Splunk, Google Cloud Logging, Google Cloud Monitoring, OpenSearch, or similar solutions
- Infrastructure-as-Code platforms and automation tools such as Terraform, Harness, or equivalent technologies
- Containerization and orchestration platforms including Docker, Kubernetes, and cloud-native container services
- CI/CD platforms, developer tooling ecosystems, and software delivery pipelines
- Cloud security concepts including IAM, RBAC, encryption, secrets management, and network security
- Familiarity with Enterprise PKI, certificate lifecycle management, HSMs, public and private certificate authorities, TLS, cryptographic controls, and secrets management
- Experience with trusted image management, OS hardening, vulnerability remediation, software supply chain security, and container image governance
- Preferred: Knowledge of SRE principles and operational excellence practices
- Preferred: Experience building self-service platform capabilities and improving developer experience
- Preferred: Experience supporting enterprise platform transformation or cloud modernization initiatives
- Preferred: Familiarity with compliance and regulatory frameworks such as SOC 2, ISO 27001, PCI DSS, HIPAA, or similar standards
- Preferred: Experience supporting enterprise-scale Kubernetes and container platform ecosystems
- Preferred: Familiarity with platform engineering maturity models and internal developer platform operating frameworks
- Preferred: Experience presenting platform strategy, service health, adoption metrics, and operational performance to executive leadership
Benefits
Comp & perks- Hybrid work arrangement with virtual and in-person work
- Work/life flexibility
- Resources to support professional development and growth
- Access to help with professional development
- Opportunity to work with pioneering products and cutting-edge technology
- Global collaboration opportunities