Vice President, Commercial Operations

TransUnion

Vice President overseeing global commercial operations strategy for TransUnion. Collaborating with cross-functional teams to drive revenue growth and operational excellence.

Posted 5/31/2026full-timeChicago • Florida, Illinois, New York, Pennsylvania, Virginia • 🇺🇸 United StatesLead💰 $193,500 - $406,500 per yearWebsite

About the role

Key responsibilities & impact

Define and execute a global commercial operations strategy and multi-year roadmap that directly ties operational capabilities to revenue growth and margin expansion.
Build and scale enterprise operating models (e.g., RACI, processes, KPIs) that enable consistency, speed to market, and high-quality customer outcomes across regions.
Partner cross-functionally with Sales, Product, Finance, Legal, and Technology to align offerings, priorities, and execution against revenue targets.
Establish and operationalize revenue enablement frameworks, including pipeline development, conversion improvement, and renewal/expansion strategies.
Develop and publish operational performance dashboards to track revenue contribution, customer demand, and service KPIs.
Lead global transformation initiatives to improve operating efficiency, scalability, and commercialization of services.
Ensure delivery of operational services meets defined SLAs and implement escalation frameworks to mitigate risk and performance gaps.
Standardize and replicate service models globally to enable faster deployment of commercial solutions across markets.
Oversee compliance, governance, and customer experience commitments across contracts, service delivery, and regional operations.
Drive cross-functional alignment and executive communication to influence decision-making and achieve enterprise-wide outcomes.

Requirements

What you’ll need

10–15+ years of experience in Commercial Operations, Revenue Operations, or Sales Operations with global scope; essential for designing scalable operating models across complex, matrixed organizations.
Proven track record of operating model design and process reengineering; critical to driving measurable revenue impact and margin improvement.
Experience partnering across Sales, Marketing, Product, Finance, Legal, and Technology; required to align cross-functional priorities and deliver end-to-end commercial solutions.
Expertise in pricing, packaging, revenue governance, and commercial analytics; necessary to inform growth strategies and optimize financial outcomes.
Advanced degree in business, management, or related field (or equivalent experience); supports strategic decision-making and enterprise leadership.

Benefits

Comp & perks

Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
You can also opt into a legal plan, pet insurance, and travel accident coverage.
From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter.
Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial operationsrevenue operationssales operationsoperating model designprocess reengineeringpricingpackagingrevenue governancecommercial analyticsoperational performance dashboards

Soft Skills

cross-functional collaborationstrategic decision-makinginfluencingcommunicationleadershipoperational efficiencyrisk mitigationcustomer experience managementexecutive communicationalignment

Certifications

advanced degree in businessadvanced degree in management