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Sales and Retention Call Centre Agent
TransUnionSales and Retention Call Centre Agent engaging with customers to drive sales in South Africa. Enhancing customer satisfaction and fostering loyalty through personalized service and effective problem-solving.
About the role
Key responsibilities & impact- Contribute to business growth by consistently meeting and surpassing sales goals
- Enhance customer satisfaction and loyalty through effective problem-solving and personalized service
- Strengthen the company’s brand reputation
- Support risk mitigation and process improvement for customers
- Foster a culture of continuous learning and professional development
Requirements
What you’ll need- Minimum Matric qualification
- Proven success in telesales or revenue driven contact center environments
- Exceptional communication and interpersonal skills
- Customer-centric mindset
- Resilience and adaptability
- Problem-solving ability
- Tech-savvy and process-oriented
Benefits
Comp & perks- Work remotely from home within South Africa
- Opportunity to connect with skilled professionals for future roles
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsinterpersonal skillscustomer-centric mindsetresilienceadaptabilityproblem-solvingeffective problem-solvingpersonalized servicecontinuous learningprofessional development
Certifications
Matric qualification