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Global Incident Response Analyst
TransUnionJoin TransUnion as an Analyst in Global Incident Response, supporting accounts and growing DFIR expertise. Work with clients on digital forensics, incident response, and data security.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Conduct scoping/consultation calls with clients, partners and their staff, including, other stakeholders
- Draft scoping/proposal documentation and support contractual processes
- Rapidly and accurately responding to partner or client needs and requests, including requests for proposal, pricing quotes, and contracts as well as activities that expand existing relationships with partners
- Manage assigned case load with minimal assistance/manage entire sales process and oversee delivery
- Utilize data collections tools, EDR, forensic tools, threat intelligence and dark web scrapping/search tools, API’s and other available tools to support DFIR engagements
- Support Threat Actor engagements
- Extract, review and analyze log data
- Assist in drafting of case work product such as forensic reports
- Assist the overall team through the life cycle of cases
- Ensure client satisfaction, engagement, and success to support retention
- Including, reviewing documentation, providing constructive and meaningful feedback through analysis
- Communicate technical report findings and recommendations internally and with clients regarding identified forensic investigation evidence, vulnerabilities, data exposure and general risks
- While in-between assessments, this person will be expected assist in current and future on-going improvements to processes, tooling, including research on current trends and issues in the field
- Work alongside the business development team with delivery of account management tasks such as client reporting, contracting, and quarterly account reviews
- Utilize key systems to accurately report insights and analyze operational and market trends in support of business development team
Requirements
What you’ll need- Bachelor’s degree in cybersecurity, digital forensics, or technology related field
- Exceptional related experience may be accepted in lieu of degree
- Track record years of experience with incident response, project management, and legal compliance experience preferred
- Track record years of experience in account management or inside sales communicating with all levels of the buying organization preferred
- Able to work flexible hours, conduct consultations and draft initial case documentation outside of banking hours
- Experience with EDR tools such as SentinelOne, CrowdStrike, Huntress, etc.
- Experience with Data mining tools such as Canopy preferred
- Industry knowledge around insurance, cyber security, identity protection and/or government contract experience
- Experience of managing complex processes to fulfillment
- JD or Master’s in cybersecurity a plus
- CISSP, CISM, CIPP (or CISA with a focus on privacy and security) certifications are plus
- Well-developed communication and listening skills; able to analyze partner or client needs quickly and effectively
- Highly professional, self-driven who can manage multiple priorities with verbal and visual presentation skills
- Up to 10% travel
- Additional language fluency is desirable
Benefits
Comp & perks- 26 days’ annual leave + bank holidays (increasing with service)
- Global paid wellness days off + a bonus day off to celebrate your birthday
- A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
- Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
ATS Keywords
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Hard Skills & Tools
incident responseproject managementlegal compliancedata analysisforensic analysiscase documentationaccount managementsales process managementthreat intelligencedata mining
Soft Skills
communication skillslistening skillsanalytical skillsclient engagementproblem-solvingself-driventime managementpresentation skillsflexibilityteam collaboration
Certifications
CISSPCISMCIPPCISABachelor's degree in cybersecurityMaster's degree in cybersecurity