Sales Support Associate – Lead

TransUnion

Sales Support Associate Lead managing a high-functioning support team at TransUnion. Involves remote and in-person responsibilities to ensure efficient service delivery across engagements.

Posted 5/8/2026full-timeCrum Lynne • Florida, Pennsylvania • 🇺🇸 United StatesSenior💰 $62,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and direct the team’s day‑to‑day activities, with a clear understanding of workflow management and resource allocation.
Establish and maintain strong working relationships with internal and external customers.
Spend approximately 20% of time performing similar work as those supervised.
Prepare mid‑year and end‑of‑year reviews by analyzing productivity, quality of work, and departmental contributions.
Mentor and develop associates and support professional growth.

Requirements

What you’ll need

High school diploma required; associate’s degree preferred.
Prior leadership experience preferred.
Previous sales and/or support work experience strongly desired.
Experience with Salesforce.
Strong mathematical and analytical skills with Excel proficiency.

Benefits

Comp & perks

Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
Company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability.
Adoption assistance and fertility planning coverage to caregiver support.
Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave.
401(k) with employer match and Employee Stock Purchase Plan (ESPP).
Tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off.
Access 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Excel proficiencymathematical skillsanalytical skillsSalesforce

Soft Skills

leadershipworkflow managementresource allocationrelationship buildingmentoringprofessional development

Certifications

high school diplomaassociate's degree