TransUnion

Marketing Solutions Technical Account Manager

TransUnion

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Florida • Illinois • United States

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Salary

💰 $72,300 - $105,000 per year

About the role

  • Play a crucial role in ensuring the successful implementation and utilization of Marketing Solutions for clients.
  • Build strong client relationships, understand their needs, and deliver technical expertise and support.
  • Collaborate with cross-functional teams to onboard clients, ensure timely and accurate delivery of Audience engagements, and serve as the client advocate.
  • Manage onboarding and deployment, ensuring best practices for integration, scalability, and compliance.
  • Proactively identify and mitigate risks.
  • Serve as a subject matter expert on TransUnion’s Marketing Solutions.
  • Troubleshoot and resolve technical issues in collaboration with internal teams.
  • Coordinate cross-functional teams to deliver projects on time and provide status updates and performance reports.
  • Conduct training sessions and workshops to help clients maximize solution value.

Requirements

  • Bachelor’s degree from an accredited college or university required
  • A minimum of 4+ years of experience in technical account management or delivery operations, specific to MarTech/AdTech industry
  • Proficient in Excel; Advanced functions such as VLOOKUP, PivotTables, and complex formulas are a plus.
  • Analytical and critical thinking skills with the ability to manage multiple partnership relationships simultaneously.
  • Strong organizational skills and attention to detail.
  • Excellent written and oral communication skills, including communicating with external clients and partner teams.
Benefits
  • Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
  • Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
  • Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
  • Company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
  • Opt into a legal plan, pet insurance, and travel accident coverage.
  • Adoption assistance and fertility planning coverage to caregiver support.
  • Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
  • 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
  • Financial wellness resources, career coaching, and optional long‑term care insurance.
  • Tuition reimbursement, flexible time off for exempt employees, up to 12 paid holidays per year.
  • Access 24/7 support including professional therapy, coaching, and emotional well‑being programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ExcelVLOOKUPPivotTablescomplex formulas
Soft Skills
analytical skillscritical thinkingorganizational skillsattention to detailwritten communicationoral communication
Certifications
Bachelor’s degree