TransUnion

DevOps and Support Engineer, GCP

TransUnion

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

AnsibleChefCloudGoogle Cloud PlatformGrafanaHadoopJenkinsKubernetesLinuxMySQLPostgresPrometheusPuppetPythonSparkSplunkSQLTerraform

About the role

  • Deploy and manage cloud resources (VMs, Databases (MySQL and Postgres), networking) aligned with business requirements
  • Monitor cloud systems for performance, availability, and security using Prometheus, Grafana, and Splunk
  • Manage and maintain services with zero downtime; automate monitoring via GKE clusters, Dataproc clusters, Cloud SQL
  • Implement Infrastructure as Code (IaC) using Terraform or Kubernetes YAML
  • Respond to and resolve technical issues including connectivity, performance, and security incidents
  • Conduct root cause analysis, lead remediation efforts, and maintain incident reports and documentation
  • Collaborate with cross-functional teams to resolve complex issues
  • Implement access controls and identity management; ensure compliance with legal, infosec, and privacy standards
  • Conduct audits and vulnerability management and coordinate remediation with teams/vendors
  • Automate infrastructure provisioning and operational processes; support CI/CD pipelines
  • Design and maintain monitoring dashboards, set up alerting, analyze logs and metrics, and generate system health reports
  • Maintain comprehensive documentation, build/update knowledge base, and conduct workshops/webinars to share best practices

Requirements

  • 4+ years of experience in cloud environments (GCP DevOps mandatory)
  • Good Linux system administration experience
  • Hands-on experience with Terraform, Jenkins, Ansible
  • Proficiency in monitoring/debugging tools (Splunk, Prometheus, Grafana, Kubectl)
  • Strong scripting skills (e.g., Bash, Python)
  • Experience with DevOps tools: Jenkins, CI/CD pipelines, Git, Kubernetes, Helm
  • Exposure to Big Data technologies: Hadoop ecosystem, Hive, Spark, Jupyter Notebook
  • Solid understanding of networking, virtualization, and DevOps practices
  • Familiarity with ITIL framework and patch management
  • Experience with Confluence and Jira ticketing and alerting mechanisms
  • Participation in a rotational on-call schedule is required
  • Nice-to-Have: Database query proficiency for troubleshooting
  • Nice-to-Have: Configuration management tools (Chef, Puppet, Ansible)
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