TransUnion

Account Director

TransUnion

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Lead

About the role

  • Act as the senior relationship owner, building and maintaining trusted partnerships with senior stakeholders across Credit Risk, Fraud, Digital, Marketing, and Procurement.
  • Position TransUnion as a long-term strategic partner, aligning solutions to the bank’s transformation priorities (e.g., mortgage digitisation, premier banking differentiation, digital onboarding, fraud prevention).
  • Champion the client’s voice within TransUnion, ensuring priorities influence product investment, delivery, and innovation.
  • Own full recurring revenue and new business responsibility for the account, accountable for renewals, profitability, and sustainable growth.
  • Drive new revenue opportunities through cross-sell, upsell, and net-new adoption of TransUnion capabilities.
  • Lead contract negotiations for renewals, extensions, and major new solution deals.
  • Maintain a clear and transparent account plan with robust pipeline forecasting.
  • Identify white-space opportunities across multiple business units and functions.
  • Co-create innovation projects, proofs-of-concept, and pilots with senior stakeholders that deliver measurable ROI.
  • Leverage TransUnion’s strengths in data, analytics, affordability, and fraud to support the bank’s strategic growth and risk objectives.
  • Orchestrate cross-functional TransUnion teams — including product, analytics, delivery, and consulting — to deliver client success.
  • Provide executive reporting on account performance, risks, and opportunities to TransUnion leadership.
  • Share client insights to help shape TransUnion’s wider banking strategy and market positioning.

Requirements

  • Proficient in SalesForce.
  • Comfortable traveling 50% of the time
  • Demonstrated success in collaborating with internal business units to identify and solve client business issues and develop strategic solutions.
  • Proven track record years' managing Tier 1 banking relationships at Director level or equivalent; OR...
  • Track record years’ experience working within a bank or lending environment, with exposure to credit risk, fraud, or digital transformation programmes.
  • Strong commercial acumen, preferably with demonstrable success in driving recurring revenue and new business growth.
  • Experience negotiating and managing multi-million-pound, multi-year contracts (either as buyer or supplier).
  • Deep understanding of UK retail banking, particularly in areas such as credit, fraud, lending, identity, or digital onboarding.
  • Excellent stakeholder engagement skills, able to influence credibly at senior and C-suite level.
  • Strategic, consultative approach with the ability to align solutions to client priorities.
Benefits
  • 26 days’ annual leave + bank holidays (increasing with service)
  • Global paid wellness days off + a bonus day off to celebrate your birthday
  • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
  • Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
  • Access to our diversity forums and communities so you can get involved in causes close to your heart

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesForcecontract negotiationpipeline forecastingdata analyticsdigital onboardingfraud preventionstrategic solutionsrecurring revenue growthbusiness developmentclient relationship management
Soft skills
stakeholder engagementinfluencing skillscommercial acumenstrategic thinkingconsultative approachcollaborationcommunicationproblem-solvingleadershipinnovation
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