Regional Account Manager – Southeast Region

Transnetyx

Regional Account Manager focused on selling automated genotyping and Colony software for academic research partners in the southeastern US. Collaborating across departments to enhance customer satisfaction and product adoption.

Posted 7/15/2026full-timeRemote • Alabama, Florida, Louisiana, Mississippi, Oklahoma, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and sales execution within the Life Science sector, with a strong focus on onboarding, engagement, and software adoption. Proficient in utilizing Salesforce for data management and maintaining high service levels throughout the customer journey.

Highest-signal resume keywords

Customer Relationship ManagementSales ExecutionSalesforce ProficiencyLife Science Sales ExperienceMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExecutionData ManagementCall PlanningValue Proposition DevelopmentTechnical Support

Soft Skills

Relationship ManagementCustomer ServiceCollaborationAdaptability

Tools & Technologies

SalesforceColony Management SoftwareMicrosoft Office Suite

Industry Keywords

Life ScienceLaboratory SettingGenotypingCustomer EngagementLead Conversion

About the role

Key responsibilities & impact

Lead Onboarding and Engagement: You will be the first point of contact for inbound genotyping leads, proactively reaching out to new prospects through outbound sales calls and emails, ensuring a smooth transition into our customer base.
Customer Relationship Management: From registration to their seventh paid order, you'll provide dedicated service to new genotyping customers, addressing their needs and ensuring satisfaction every step of the way.
Sales Support: Assist customers with various administrative tasks, such as account setup, logistics, and follow-up, to streamline their experience and facilitate their success with our products.
Software Adoption: Identify and qualify genotyping accounts for the adoption of our Colony management software, guiding them through the registration process and supporting them during the initial two months of full functionality.
Sales Execution: Execute the five fundamentals of Colony software, ensuring its seamless integration into customer operations and maximizing its benefits.
Prospect Engagement: Engage with prospect leads to understand their needs, gather essential information about decision-makers, cage numbers, current costs, and pain points, laying the groundwork for effective sales strategies.
Data Management: Utilize Salesforce to meticulously capture customer profiling information and log all call activity, maintaining high standards of organization and efficiency with an expected call volume of 5-7 per day.
Lead Conversion: Drive the conversion of leads generated from various sources, including vendor and national shows, customer meetings, marketing initiatives, and other lead channels, from initial interest to full adoption of our products.
Collaboration and Support: Collaborate closely with the Regional Sales Manager to qualify diagnostic sales opportunities and ensure a coordinated approach to customer engagement.
Technical Support: Triage technical inquiries and complaints during customer interactions, ensuring a seamless handoff to the appropriate Transnetyx support teams for resolution.
Professional Development: Participate actively in various company-wide meetings, sales calls, and training sessions, staying abreast of industry trends and best practices to continually enhance your skills and performance.
Event Participation: Attend vendor shows as required, potentially involving minimal travel, to represent Transnetyx and foster valuable connections within the industry.
Flexibility: Perform any other duties as assigned, demonstrating adaptability and a willingness to contribute to the overall success of the team and organization.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, or related field of study preferred.
Minimum of 5 years’ experience in sales.
Prior experience in selling within the Life Science field and laboratory setting is highly preferred.
Proficiency with Microsoft Office Suite is required.
Strong location preference in the Eastern Time Zone within one of the following states FL, GA, AL, MS, LA, AR, TN, OK, TX.
Call Planning: Sets clear objectives for each call and prepares questions to guide conversations.
Value Proposition Development: Understands customer needs, attitudes, and behaviors related to Transnetyx’s offerings.
Service, Support, & Processing: Responds promptly to customer concerns or requests, maintaining a high service level.
Relationship Management: Builds strong, personal, and professional relationships with customers.

Benefits

Comp & perks

Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
401(k) and matching
Health Savings Accounts (HSAs)
Medical Flexible Spending Account
Dependent Care Flexible Spending Account
Tuition Reimbursement
Health & Wellness Programs
Vacation Leave
Sick Leave
Holiday Pay
Paid Time Off
Paid Parental Leave
Long-Term Disability
Short-Term Disability
Reimbursements