Transamerica

Full-stack Engineer

• Work collaboratively with other development staff, including contract and offshore Software Engineers, and business product owners in an agile environment.
• Code, test, identify, implement, and document solutions to business challenges utilizing web and cloud technologies.
• Use Kiro to generate scaffolding, tests, and documentation; learn to evaluate AI-generated code.
• Perform design and analysis for deliverables.
• Support analysis and general architectural design across platforms toward the development of end-to-end solutions.
• Utilize third-party software development frameworks, open-source libraries, and APIs to rapidly develop basic application solutions.
• Learn and keep pace with the latest advances in the field and rapidly grasp new technologies to support the environment and contribute to project deliverables.
• Participate in pairing, code reviews, and collaborative design sessions.

Intermediate Software Engineer

• Lead collaborative design, coding, testing, and documentation.
• Use Kiro to accelerate prototypes, documentation, and design validation.
• Own major solution architecture and guide cross-team technical decisions.
• Define non-functional standards for reliability, security, and observability.
• Mentor Senior and Intermediate engineers.
• Partner with business owners to understand needs and define technical plans.
• Lead pairing, design reviews, and architecture workshops.

Lead Software Engineer

Data Engineer

• Work collaboratively with other engineers, data scientists, analytics teams, and business product owners in an agile environment
• Design robust, reusable, and scalable data-driven solutions and data pipeline frameworks
• Automate ingestion, processing, and delivery of structured/unstructured and batch/real-time data
• Understand and implement best practices in enterprise data management (master data, reference data, metadata, data quality, lineage)
• Work with ALM, Hedging, Risk, and other stakeholders
• Navigate competing priorities; adapt to changing requirements

Senior Data Engineer

Financial Planning and Analysis

• Performs professional financial analysis work based mainly on, but not limited to, International Financial Reporting Standards (IFRS).
• Extracting financial data from various accounting and information systems.
• Compilation, consolidation, and appropriate analysis of financial data.
• Analyze, test and verify information compiled is correct and/or reasonable based upon accounting and financial analysis knowledge.
• Respond to requests received from management and other departments.
• Understands the flow of information and uses that knowledge to troubleshoot problems.
• Participates in monthly and quarterly accounting processes to ensure accuracy and completeness of financial records.
• Explains to others how analysis was produced and or reported.
• Updates and consolidates financial reports for forecasting, trending, and results analysis.
• Supports business unit reporting needs, as well as performing duties related to the Corporate business reporting unit.
• Assists with project work and may serve as a member of divisional project team.
• Responsible for adherence to the company's framework of internal controls.
• Improve procedures, update, and organize documentation of reporting and planning processes.

Financial Analyst

Sales

• Conduct suitability review of new business for Transamerica Financial Advisors (TFA) financial professionals.
• Conduct principal review and approval for suitability and client’s best interest on variety of business types, including mutual funds, variable annuities, variable life insurance, 529 plans, brokerage transactions, and advisory accounts.
• Ensure adherence to business line processes and controls, identifying and recommending ideas for process and procedure improvements.
• Track quality reports and identify potential issues, escalating to leadership as needed.
• Develop and provide training and guidance on business submission process and best interest requirements.
• Develop, maintain, and update Written Supervisory Procedures, Desktop procedures and quick reference guides
• Research and resolve inquiries received from financial professionals and internal departments related to business review.
• Perform guidance and training and provide supervisory feedback on various technology tools used as part of business submission process.
• Strengthen and maintain relationships with financial professionals and support staff.
• Contribute to projects that upgrade/implement new regulatory related systems in addition to special projects as needed.
• Maintain the evolution and enhancement of supervisory policies, procedures, and systems in collaboration with input and feedback to operations and compliance departments.
• Assist with the preparation for regulatory audits, as needed.
• Provide complex financial investment product subject matter expertise to the firm’s financial professionals, and internal partners as it relates to business review.

Senior Sales Supervisor

Customer Success Manager

• Serves as the initial point of contact for customers seeking financial guidance related to retirement, personal insurance, savings and investment options.
• Triage inbound calls and place prospects with financial planning and retirement planning advisors.
• Handle calls from new customer prospects (via phone, video, email, etc.) to introduce the Advice Center and match customers with the appropriate advisor; refer complex inquiries to higher level staff.
• Guide customers through the Transamerica customer experience; gather information and create customer profiles in order to identify and assess needs.
• Schedule appointments with advisors for simple/routine customer requests.
• Facilitate two-way communication with the advisor team to ensure customer needs are addressed in a timely manner.
• Keep abreast of product offerings to better identify the value proposition to customers.

Client Engagement Specialist

Compliance

• Responsible for investigating and analyzing multiple moderate to complex investigations that have been referred to the Financial Crimes Unit (FCU) for potential fraud, including investigating potential fraudulent activity committed by insurance agents
• Performs a thorough investigation including; (1) quickly gathering and analyzing the facts, (2) assessing the associated risks; and (3) providing prompt conclusions and recommendations to management
• Utilizes data analytic tools to identify moderately complex and occasionally complex claims for investigation and/or for support in the evidence of the fraud
• Reviews the facts of a case and works with the Management team to determine if there is potential application fraud, if claim payments should be paid or denied, if fraud can be substantiated and supports a lawsuit or state fraud filing
• Review current policies and procedures; identify and help to implement new and/or enhanced practices
• Works independently, prioritizing own responsibilities, and managing own workload
• Assist in responding to regulatory inquiries with direction from senior levels
• Collaborate with business partners to gather facts and educate them on red flags and controls to mitigate fraud risks
• Foster a culture of compliance to help prevent, detect and reduce company risk with respect to financial crime
• Assist team members with research and assigned tasks and provide training to supported teams

Senior Compliance Analyst – Life & Health Insurance Fraud Investigations

• Design, develop, and maintain automated test solutions aligned with established quality standards and best practices.
• Execute functional, regression, API, and integration testing for complex applications and microservices.
• Contribute to test strategy and test plan development for assigned products or platforms.
• Develop and maintain automated tests integrated into CI/CD pipelines.
• Participate in code reviews and design discussions to ensure testability and quality.
• Identify, document, and track defects, performing root-cause analysis as needed.
• Collaborate with DevOps and platform teams to ensure reliable test execution in cloud and containerized environments.
• Support performance, reliability, and security testing efforts.
• Communicate test results, risks, and quality insights to technical stakeholders.
• Continuously improve test coverage, automation reliability, and developer feedback loops.

Senior Quality Software Engineer

Art Director

• Manage design team resources and provide direction and assistance to ensure project objectives are met
• Concept, design and complete materials for execution in video, digital, and print formats to support campaign and marketing needs
• Oversee concepting, creation, and delivery; ensure adherence to brand standards
• Work with fellow Art Directors and content team on creative development to understand requirements and goals to be communicated
• Handle video and post production, including editing and animation for use on Transamerica websites, social media platforms, and other mediums
• Provide senior managers with routine reporting/information on team activities
• Maintain a deep understanding of company products and branding
• Help create processes, templates and standards for use by all designers
• Make recommendations to improve efficiency, productivity, and procedures

Data Analyst

• Execute and analyze lead prioritization and automated engagement actions
• Develop insights and understanding of business performance based on data and statistical methods
• Communication and presentation of reports and in-depth analysis, including recommendations for optimizing campaigns, business processes and sales efficiencies
• Provide analytics and improvement recommendations related to rep/agent productivity, sales metrics, process efficiencies and strategy forecasts
• Maintain a thorough knowledge of the business and systems within the supported group; analyze systems and sales processes
• Resolve technical issues, such as report/query malfunction, lapse in visualization stability/functionality and lead distribution mechanics
• Assist team members as needed

Senior Business Analytics Analyst – Marketing

• Design, implement, and maintain enterprise-grade testing frameworks and standards with an automation-first, shift-left focus.
• Define and document best practices for automated testing, API testing, performance, security, and test data management.
• Perform hands-on quality engineering including test strategy development, automated test creation, exploratory testing, and defect analysis.
• Validate distributed systems, APIs, microservices, and event-driven architectures.
• Participate in code reviews and architectural discussions to ensure testability and maintainability.
• Lead the design and evolution of test automation frameworks integrated into CI/CD pipelines.
• Embed automated quality gates into build and deployment workflows.
• Collaborate with DevOps and platform teams to ensure reliable, scalable test execution in cloud and containerized environments.
• Mentor engineers on automation frameworks, tooling, and modern testing methodologies.
• Communicate quality risks, metrics, and results to technical and business stakeholders.
• Define, track, and analyze quality metrics including automation coverage, defect trends, and pipeline health.
• Participate in enterprise initiatives to define and evolve Transamerica-wide quality standards.

Lead Quality Software Engineer

Marketing

• Execute cross-functional marketing campaigns to support the sale of company products and services in mutual funds, annuities, life insurance, employee benefits, and retirement.
• Manage digital and promotional activities related to strategy, execution and reporting.
• Execute campaigns to drive growth strategies for assigned products and channels.
• Partner with Sales, Marketing, and Product to define goals and key performance indicators.
• Perform campaign analytics reporting and review; help create plans based on learnings, and translate into actionable plans; evaluate program effectiveness using qualitative and quantitative methods.
• Report on productivity, priorities, issues, and opportunities for improvement.
• Ensure adherence to established processes and workflows related to end-to-end campaign strategy, creative execution, optimizing for performance, and troubleshooting; identify and recommend new processes and workflows as needed.
• Collaborate with cross-functional leaders to ensure delivery of superior customer service and operational excellence.
• Serve as an internal escalation point for campaign related issues.
• Partner with stakeholders to set up and kick off assigned projects, manage stakeholder and Compliance reviews, and finalize, then post assets within project scope, budget and timeline.
• Excel in a fast-paced, deadline-driven environment, while managing a high volume of projects at one time to ensure effective and on-time execution.
• Manage the creation of data-driven Mutual Funds materials (e.g., fact sheets, commentaries, pitch books) to ensure compliant, timely and error-free delivery, overseeing initiatives to resolve reporting inconsistencies and improve content reliability.
• Collaborate on opportunities to streamline and automate workflows, and utilize templates and technology, to improve the accuracy, efficiency, and scalability of marketing efforts.
• Serve as an internal point of contact for project, website and data-related issues, working with stakeholders and vendors to ensure systems are functional and accurate.
• Support efforts to execute and validate monthly and quarterly data workflows used for content generation.

Senior Channel Marketing Specialist

Risk

• Define policies, standards and frameworks for Data Management and Artificial Intelligence to maintain customer trust and regulatory compliance.
• Review and enhancing in line with emerging technical capabilities and regulations
• Work with Business Units to support, drive and monitor the implementation of Data Management (covering Data Quality, Metadata and Masterdata Management)
• Support and oversee Business Unit Artificial Intelligence governance processes
• Own and perform the Global Policy attestation process for Data Management and Generative AI, including review, challenge and sign-off of status and action plans to comply with policies. The outcomes of these are presented to the Board.
• Define and embed an ethical AI framework across the Group
• Embed and mature Data Governance for key TA Enterprise functions
• Implement and run an effective and efficient data governance model working with data owners, stewards, and users in Corporate Centre to create clarity about their data responsibilities
• Work with other data related functions, privacy, security, and IT to help drive the strategic use, control, and management of data, aligning with them on standards, tooling, and approaches
• Establish relationships and influence key stakeholders, at a senior level, across the Group
• Support the Global Chief Data Officer set the vision and embed within the data and analytics teams across the Group
• Represent the Data Function in key senior forums (senior executive forums such as Risk and IT Boards)

Director of Data Governance

Support Engineer

• Lead day-to-day production support operations for Individual Solutions & WFG applications/services, ensuring high availability, performance, and stability.
• Act as the accountable owner for the production support operating model, including L1/L2/L3 routing, on-call rotations, escalation paths, and SLAs/SLOs.
• Oversee and coach a vendor/contractor support team, ensuring quality execution, clear accountability, and consistent outcomes across shifts/time zones.
• Own application onboarding into production support: ensure runbooks, SOPs, architecture diagrams, support metrics, monitoring/alerting, access, and DR/backup readiness are complete and current.
• Establish operational readiness standards across logging, monitoring, access controls, backup, disaster recovery, and maintenance windows.
• Manage vendor performance (tickets, SLAs, MTTR, quality of RCAs, repeat incidents, documentation hygiene) and drive continuous service improvement.
• Serve as the primary escalation point for high-severity incidents; lead war rooms/bridge calls and drive timely resolution with strong communication.
• Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes.
• Improve detection and response through dashboards, health checks, distributed tracing/APM, synthetic monitoring, and log correlation.
• Proactively identify opportunities for automation (self-healing, auto-remediation, runbook automation, standardized scripts) that reduce toil and improve MTTR.

Lead Production Support Analyst

Account Executive

• Responsible for retirement plan asset retention and client satisfaction for assigned clients with 401(k) plans, DB or MEP plans
• Handles relationship management through required client visits and proactive phone contact
• Represents the company in retention situations and new sales, including formal presentations for the purpose of maintaining, retaining, and gathering retirement program assets to drive profitability and help participants achieve retirement readiness
• Conduct required number of annual plan reviews, investment reviews and service meetings with clients and brokers
• Bring consultative elements to relationships with the goal of enhancing client, advisor and TPA loyalty
• Serve as the escalation point for resolution of non-routine issues related to service, including researching and identifying the root cause, designing a strategy to resolve issues and managing resources to resolution
• Consult with clients and brokers on qualified plan design issues
• Interpret and explain plan provisions to accomplish client goals