Senior Manager – IT Middleware Operations

Transamerica

Senior Manager leading middleware platform services and strategic initiatives at Transamerica. Overseeing team management, budget controls, and operational excellence in a hybrid setting.

Posted 4/24/2026full-timeCedar Rapids • Colorado, Iowa, Pennsylvania • 🇺🇸 United StatesSenior💰 $138,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Provides strategic leadership and guidance to managers and colleagues within the Middleware Platforms team
Defines and rolls out strategic priorities, plans, and roadmaps for Web Platforms, MQ, File Transfer Processing, and PKI Certificate Management, adapting to address resource and delivery challenges in line with strategic objectives
Supports development and performance of team members through mentorship, performance reviews, and equipping colleagues with future-ready skills
Collaborates with leadership to identify, drive, and deliver cost initiatives in line with strategic objectives
Accountable for managing colleague, training, travel, and team budgets; monitors and controls expenditure ensuring alignment with departmental and organizational priorities
Leads the development and implementation of platform operating practices, standards, and controls, ensuring strategic alignment and compliance
Ensures adherence to organizational policies, guidelines, and risk oversight responsibilities, including maintaining platform documentation, runbooks, and operational procedures
Fosters a culture of innovation and collaboration that encourages continuous improvement, accountability, and alignment with strategic direction
Owns end-to-end service health, reliability, and lifecycle management for Web Platforms, MQ, File Transfer Processing, and PKI Certificate Management, including capacity planning, upgrades, patching, and operational readiness across environments
Oversees build/release processes and drives automation for deployment, configuration, compliance, and environment provisioning to improve speed, quality, and consistency
Acts as an escalation point for major incidents, service risks, and cross-team dependencies
Manages vendor partners and holds them accountable to SLAs/KPIs; builds strong partnerships with infrastructure, application development, cybersecurity, and business technology teams

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience)
10+ years of relevant experience in platform engineering, middleware, infrastructure services, and/or operations in enterprise environments
Proven people-leadership experience, including leading leaders (managers/team leads), coaching and development, performance management, and workforce/resource planning
Technical depth and track record owning enterprise platforms such as web platforms, messaging middleware (e.g., IBM MQ or equivalent), managed file transfer, and certificate lifecycle management/PKI (e.g., Keyfactor or equivalent)
Experience owning end-to-end service health (SLAs/SLOs, incident/problem/change management, capacity, patching, upgrades, DR/BCP) and partnering with security/risk teams to meet control, audit, and compliance requirements
Strong command of platform engineering and operations best practices, including monitoring/observability, resiliency patterns, vulnerability management, and secure-by-design principles
Ability to set platform strategy and roadmaps and drive execution aligned to enterprise architecture and business outcomes (reliability, modernization, cost, risk reduction, and delivery)
Demonstrated ability to resolve complex, high-impact issues that span teams; make timely decisions with incomplete information; and adapt priorities to address resource, reliability, and delivery constraints
Experience leading cross-functional programs from inception to completion (modernization, standardization, automation), including vendor/partner delivery governance and stakeholder communications

Benefits

Comp & perks

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays)
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

platform engineeringmiddlewareinfrastructure servicesweb platformsmessaging middlewaremanaged file transfercertificate lifecycle managementincident managementchange managementcapacity planning

Soft Skills

strategic leadershipmentorshipperformance managementcoachingcollaborationinnovationaccountabilityproblem-solvingdecision-makingresource planning