Transamerica

Senior Manager, Crisis Management

Transamerica

full-time

Posted on:

Location Type: Hybrid

Location: Baltimore • Colorado, Iowa, Maryland • 🇺🇸 United States

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Salary

💰 $130,000 - $150,000 per year

Job Level

Senior

About the role

  • Lead organizational crisis management efforts by developing strategies to anticipate, prepare for, and respond to emergencies, safeguarding the organization’s interests and maintaining operational continuity in the face of unpredictable challenges.
  • Coordinate cross-functional teams and stakeholders during crises, providing real-time leadership and strategic guidance for effective response and recovery.
  • Develop and maintain comprehensive crisis management plans, conduct vulnerability risk assessments, oversee threat monitoring programs, and integrate plans with overall business continuity efforts.
  • Design and deliver training programs, simulations, and drills to ensure staff readiness and role clarity during emergencies.
  • Create and execute stakeholder communication during crises, coordinating with internal communications and public relations teams.
  • Lead and coordinate a cross-functional crisis management team, providing guidance and support to executive leadership throughout crisis.
  • Conduct post-crisis reviews, prepare detailed reports on incident handling and response effectiveness, and identify areas for improvement.
  • Ensure compliance with industry standards, regulatory requirements, and best practices for crisis management.

Requirements

  • Bachelor’s degree business administration, emergency management, information technology, or related field, or equivalent experience
  • Eight years of progressive experience in crisis or emergency management, business continuity or disaster recovery technology and related management experience
  • Experience managing and coordinating technology integrations across security, emergency management and communication systems.
  • Strong understanding, knowledge of and experience in application of crisis and incident management principles practices and methods of implementation in a large organization
  • Strong project management skills and ability to lead teams during critical events
  • Technical expertise in business resilience and risk management
  • Leadership skills and the ability to manage cross-functional teams
  • Highly developed verbal and written communication skills and interpersonal skills, including facilitation, negotiation and consultation skills
  • Strong research, analytic and innovative problem-solving and decision-making capabilities
  • Ability to remain calm and effective under pressure in a dynamic changing agile environment with tight deadlines
  • Preferred Qualifications: Master’s degree in emergency management, business continuity, risk management, or communications
  • Familiarity with the latest crisis management technologies and software
  • Certified Emergency Manager (CEM)
  • Business Continuity Professional (CBCP)
  • Crisis communication credentials
Benefits
  • Competitive Pay
  • Bonus for Eligible Employees
  • Benefits Package
  • Pension Plan
  • 401k Match
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Discounts
  • Career Training & Development Opportunities
  • Health and Work/Life Balance Benefits
  • Paid Time Off starting at 160 hours annually for employees in their first year of service.
  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
  • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
  • Adoption Assistance
  • Employee Assistance Program
  • Back-Up Care Program
  • PTO for Volunteer Hours
  • Employee Matching Gifts Program
  • Employee Resource Groups
  • Inclusion and Diversity Programs
  • Employee Recognition Program
  • Referral Bonus Programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
crisis managementemergency managementbusiness continuitydisaster recoveryrisk managementproject managementthreat monitoringvulnerability risk assessmentstechnology integrationincident management
Soft skills
leadershipcommunicationinterpersonal skillsproblem-solvingdecision-makingnegotiationfacilitationanalytical skillscalm under pressureteam management
Certifications
Certified Emergency Manager (CEM)Business Continuity Professional (CBCP)