
Regional Manager – Retirement Education and Planning Services
Transamerica
full-time
Posted on:
Location Type: Hybrid
Location: Work from Home • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $110,000 per year
Job Level
SeniorLead
Tech Stack
RPA
About the role
- Oversee staff recruitment, performance management, product/systems training and sales coaching.
- Manage multiple managers.
- Develop policies, procedures, and best practices for the division while ensuring compliance with regulations, company policies, and client expectations.
- Provide on-going evaluation and critique of managers and subordinates.
- Review evaluations conducted by managers to achieve consistency within the organization.
- Establish and drive individual and team goals; assess training and coaching needs.
- Ensure high client service and satisfaction scores via touchpoint surveys and Net Promoter Scores.
- Refine the education delivery mechanisms and operational processes to provide a consistent and scalable business model.
- Develop training programs, communication tools, and reporting processes to support team growth and sales results.
- Display commitment to employee growth and development by conducting fair and constructive performance appraisals; actively engage in employee training, and maintain and monitor quality indicators and compliance policies.
- Identify opportunities for efficiency improvements and implement quality solutions.
- Develop and manage team budget and develop plans to achieve revenue and expense targets.
- Partner with other areas of the Advice Center and TA Retirement Solutions as an integrated extension of the participant education and Advice program.
- Provide support to the Sales team in sales finals or sale finals presentations.
Requirements
- Bachelor’s degree in business or finance, or equivalent industry experience
- Seven years of sales/marketing/education experience in the financial services/insurance industry
- Five years of supervisory experience
- In-depth investment knowledge
- FINRA Series 6 or 7
- FINRA Series 63 or obtain within six months
- Retirement Plans Associate (RPA) or Chartered Retirement Plan Counselor (CRPC)
- Higher certification (e.g. CFP, CRC, CEBS, ChFC, CIMA, CRPS) acceptable in lieu of RPA or CRPC
- Management skills to lead, coach, develop and motivate staff
- Advanced communication skills to present information to a wide variety of audiences
- Interpersonal and relationship building skills to promote services and motivate staff
- Analytical and problem-solving skills to analyze trends/manage budgets and resolve customer issues
- Proficiency using MS Office (Word, PowerPoint, Excel)
Benefits
- Competitive Pay
- Bonus for Eligible Employees
- Benefits Package
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
- Health and Work/Life Balance Benefits
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Adoption Assistance
- Employee Assistance Program
- College Coach Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencemarketing experienceeducation experienceinvestment knowledgebudget managementperformance managementtraining program developmentcompliance managementanalytical skillsproblem-solving skills
Soft skills
leadership skillscoaching skillscommunication skillsinterpersonal skillsrelationship buildingemployee developmentgoal settingteam motivationevaluation skillsefficiency improvement
Certifications
Bachelor's degreeFINRA Series 6FINRA Series 7FINRA Series 63Retirement Plans Associate (RPA)Chartered Retirement Plan Counselor (CRPC)CFPCRCCEBSCIMA