Mechanical Design Engineer
ZeroMark, Inc.
Assembly
Quality Engineer – Warranty
TRAM, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
Assembly
About the role
- Single point of contact for warranty tracking and continuous improvement activity.
- Analyze field concerns, identify problems from collected data, and initiate and report problem resolution actions internally and to customers.
- Establish and maintain a warranty system including procedures for analysis of field returns, databases, reporting methods, and problem solving procedures.
- Analyze warranty data using available sources including tear-down of product returns and customer warranty data systems.
- Interface with customer engineering and assembly plants and direct dealer interface as required.
- Provide regular summary reporting of warranty issues and corrective action status to customers and internal management.
- Prioritize, initiate and track corrective actions based on field concern data engaging various functional groups and customers as appropriate.
- Ensure company participation in returned parts reviews held at customer facilities.
Requirements
- Bachelor’s degree in Quality Assurance, Math or Engineering related field.
- 1-3 years of experience in the area of quality engineering.
- Effective oral and written communication skills.
- Ability to interact positively with people of diverse cultural backgrounds.
- Experience in creating macros in MS Excel.
- Excellent critical thinking, problem solving and decision making skills.
