QA Engineer

• Single point of contact for warranty tracking and continuous improvement activity.
• Analyze field concerns, identify problems from collected data, and initiate and report problem resolution actions internally and to customers.
• Establish and maintain a warranty system including procedures for analysis of field returns, databases, reporting methods, and problem solving procedures.
• Analyze warranty data using available sources including tear-down of product returns and customer warranty data systems.
• Interface with customer engineering and assembly plants and direct dealer interface as required.
• Provide regular summary reporting of warranty issues and corrective action status to customers and internal management.
• Prioritize, initiate and track corrective actions based on field concern data engaging various functional groups and customers as appropriate.
• Ensure company participation in returned parts reviews held at customer facilities.

Quality Engineer – Warranty

Penetration Tester

Director, Data Quality Engineering

QA Assistant

Senior Quality Engineer, Design Control

Lead Quality Assurance/Quality Control Specialist – Construction Management