Senior Business Manager – Complaints Strategy & Insights
Capital One
Distribution Section Manager
TRAM, Inc.
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provides responsible leadership for all Associates in order to facilitate participation in decision-making and development of individual skills and abilities.
- Verify records such as the pick list, component scans, delivery receipts and other shipping and receiving documents.
- Timely completion of countermeasure reports.
- Support the cycle count activity.
- Follow the ECI Phase in/out procedure.
- Ensures on time shipments.
- Studies shipping notices, bills of lading, invoices, incoming delivery schedules, orders, and other records to determine priorities, work assignments, and best practice methods required to meet both internal and external customer requirements.
- Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
- Supervises loading operations to ensure compliance with shipping specifications and procedures.
- Inspects material handling equipment for defects and notifies maintenance personnel or contacts outside service facility for repair.
- Studies and standardizes procedures to improve efficiency of subordinates.
- Oversees incoming receiving activities to ensure accuracy, completeness, and condition of shipments.
Requirements
- Associates degree
- 5+ years of related experience and 3+ years of supervisory experience
- Proficient with Excel
