Onboarding Specialist, Salesforce

Tractor Zoom

Onboarding Specialist implementing Salesforce solutions for external clients. Leading onboarding projects and client conversations while managing multiple tasks professionally.

Posted 4/13/2026full-timeWest Des Moines • Iowa • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Lead several onboarding projects while providing great service and professionalism
Lead client conversations to discover, document, and validate business requirements and use cases
Identify areas of complexity, recommend solutions, and guide clients through tradeoffs and best practices
Product Expert from both business and technical standpoint
Translate customer business requirements and use cases into detailed configuration designs, and identify areas of complexity and propose solutions
Work on multiple, complex tasks while staying highly organized and meeting deadlines
Take ownership and follow through on client issues until resolved
Collaborate closely with internal teams to advocate for the customer and drive product and process improvements

Requirements

What you’ll need

Bachelor’s degree preferred
2-4 years of product onboarding/implementation experience
Strong Salesforce experience (administrator, power user, or similar hands-on role)
Good communication and interpersonal skills
Equipment dealership experience is a plus
Strong business sense and industry expertise

Benefits

Comp & perks

80% Health, Vision and Dental Insurance Covered
401k Program
11+ Paid Holidays
Unlimited PTO
Competitive Salary
Company Stock Options
Performance Based Culture
Dog-friendly office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforceproduct onboardingimplementation

Soft Skills

communicationinterpersonalorganizationalproblem-solvingownership

Certifications

Bachelor’s degree