Onboarding Specialist, Salesforce
Tractor Zoom
full-time
Posted on:
Location Type: Hybrid
Location: West Des Moines • Iowa • United States
Visit company websiteExplore more
About the role
- Lead several onboarding projects while providing great service and professionalism
- Lead client conversations to discover, document, and validate business requirements and use cases
- Identify areas of complexity, recommend solutions, and guide clients through tradeoffs and best practices
- Product Expert from both business and technical standpoint
- Translate customer business requirements and use cases into detailed configuration designs, and identify areas of complexity and propose solutions
- Work on multiple, complex tasks while staying highly organized and meeting deadlines
- Take ownership and follow through on client issues until resolved
- Collaborate closely with internal teams to advocate for the customer and drive product and process improvements
Requirements
- Bachelor’s degree preferred
- 2-4 years of product onboarding/implementation experience
- Strong Salesforce experience (administrator, power user, or similar hands-on role)
- Good communication and interpersonal skills
- Equipment dealership experience is a plus
- Strong business sense and industry expertise
Benefits
- 80% Health, Vision and Dental Insurance Covered
- 401k Program
- 11+ Paid Holidays
- Unlimited PTO
- Competitive Salary
- Company Stock Options
- Performance Based Culture
- Dog-friendly office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforceproduct onboardingimplementation
Soft Skills
communicationinterpersonalorganizationalproblem-solvingownership
Certifications
Bachelor’s degree