Parts Counter Person – Remote Sites

Toromont Cat

Parts Counter Person providing superior service and coordinating parts operations at remote sites. Ensure customer requirements are met efficiently while managing inventory at multiple locations.

Posted 6/30/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$49,845 - CA$62,305 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in parts operations management, including inventory maintenance and customer service, while adhering to safety and quality standards in the heavy equipment industry.

Highest-signal resume keywords

Heavy Equipment Parts KnowledgeCustomer Service ExcellenceInventory ManagementTechnical/Mechanical AptitudeSafety Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Parts Operations CoordinationCore ProcessingHydraulic Hose AssemblyOrder ProcessingBackorder Management

Soft Skills

Organizational SkillsAdaptabilityTeam PlayerSense of UrgencyContinuous Improvement Mindset

Tools & Technologies

ExcelWord

Industry Keywords

Health and Safety PoliciesCustomer RequirementsParts Counter SalesTruck EquipmentHeavy Equipment

About the role

Key responsibilities & impact

Demonstrate safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Coordinate the daily functions of the parts operations, including procuring, ordering, backorders, core processing, picking and delivery of parts to internal and external customers
Process email and phone orders as well as sell parts over the counter
Ensure customers requirements are met in an efficient, knowledgeable and professional manner
Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the Cat standards
Process all core returns and warranty parts

Requirements

What you’ll need

Post Secondary Education and 3+ years of experience on heavy equipment or truck parts counter/inside sales
Safety conscious with a technical/mechanical aptitude and/or background in heavy equipment/truck equipment
Customer centric with strong organizational skills and a mindset for continuous improvement
Excel and Word knowledge
Ability to effectively prioritize and adapt in a fast-paced environment
Self-starter, independent and a team player with a sense of urgency

Benefits

Comp & perks

Competitive total rewards including: wages, benefits, and premiums (as eligible)
Flexible work schedules
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success