Client Retention Specialist
Beyond Finance
Legal Assistant, Bilingual Spanish
TorkLaw
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Involved in all aspects of pre-litigation personal injury cases - from inception to settlement
- Opening and setting up new client files
- Opening and reporting claims to insurance companies
- Placing statutory lien holders on notice
- Drafting representation letters
- Requesting police reports
- Ordering medical records/bills
- Working collaboratively with your fellow team members
- Communicating with insurance adjusters, medical providers, and other related parties
- Support attorneys, case managers, and medical coordinators to fast-track client recovery and ensure precision and efficiency in client-focused approach
Requirements
- Bilingual in Spanish required
- Ideally 1+ year if experience in a similar role, or equivalent education
- Computer literate and proficient with standard off productivity software
- Effective team player
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- A problem-solver the ability to handle challenging situations
- Friendly and approachable demeanor
- High school diploma or equivalent preferred
- Previous experience in customer service or administration preferred
