Platform Engineer

• Monitor the DTC platform’s performance and availability
• Troubleshoot and resolve incidents, escalating when necessary
• Document recurring issues and track corrective actions
• Manage service requests and changes in ServiceNow (or similar tools)
• Track and report on SLAs, KPIs, and backlog status
• Coordinate with internal teams, suppliers, and project stakeholders
• Support ongoing delivery initiatives and platform scalability projects

Platform Operations Engineer – DTC Platform

Junior Platform Operations Engineer – DTC Platform