IT Support Specialist

TMG Property Management Services NW

IT Support Specialist providing technical support for employees at The Management Group, Inc. Responsible for resolving help desk tickets and assisting with IT-related issues.

Posted 7/31/2026full-timeVancouver • Washington • 🇺🇸 United StatesJunior💰 $25 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in resolving help desk tickets, managing user accounts, and supporting Microsoft 365 and Windows devices. Proficient in maintaining IT documentation and providing excellent customer service during employee onboarding and offboarding.

Highest-signal resume keywords

Help Desk SupportMicrosoft 365 SupportActive Directory ManagementTicketing Systems ExperienceCompTIA A+ Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Help Desk SupportDesktop SupportActive DirectoryNetworking KnowledgeWindows ExperienceMicrosoft 365 ExperienceTicketing SystemsNinjaRMMAutomateAzure

Soft Skills

Strong Communication SkillsCustomer-Service SkillsAbility to Manage Multiple Tickets

Tools & Technologies

NinjaRMMAutomateAzureSharePointPower AutomateAppFolioAdobeZohoCaliberTimeslips

Certifications & Qualifications

CompTIA A+Network+

Industry Keywords

Help DeskDesktop SupportManaged Service ProviderIT DocumentationEmployee OnboardingEmployee Offboarding

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Resolve help desk tickets for login, software, printer, device, and connectivity issues
Set up computers, workstations, software, and equipment for employees
Create and disable user accounts, mailboxes, and basic Active Directory access
Support Microsoft 365, Windows devices, mobile devices, and business applications
Assist with employee onboarding and offboarding
Maintain clear ticket notes and IT documentation
Travel to company locations when an issue cannot be resolved remotely

Requirements

What you’ll need

One to two years of help desk, desktop support, or related IT experience
Experience with Windows and Microsoft 365
Basic Active Directory and networking knowledge
Strong communication and customer-service skills
Ability to manage multiple tickets and priorities
Willingness to travel between company locations
Managed service provider experience (preferred)
CompTIA A+ and Network+ certifications, or equivalent hands-on experience (preferred)
Experience with ticketing systems, NinjaRMM, Automate, Azure, SharePoint, or Power Automate (preferred)
Familiarity with AppFolio, Adobe, Zoho, Caliber, or Timeslips (preferred)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TMG Property Management Services NW Website LinkedIn All Job Openings 51 - 200 employees Founded 1985 🏠 Real Estate 🛍️ eCommerce 🏢 Enterprise Real Estate
eCommerce
Enterprise TMG Property Management Services NW is a comprehensive property management company operating in the Pacific Northwest, specifically in Washington and Oregon. Established in 1985, TMG specializes in managing single-family and multifamily properties, offering services such as tenant placement, property inspections, and maintenance. They aim to maximize returns for property owners while ensuring a comfortable living experience for tenants through various resident resources and support programs. IT Support Specialist 🔥 2 hours ago 🏢 Vancouver – Onsite 💵 $25 - $32 / hour ⏰ Full Time 🟢 Junior 💻 IT Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Resolve help desk tickets for login, software, printer, device, and connectivity issues
Set up computers, workstations, software, and equipment for employees
Create and disable user accounts, mailboxes, and basic Active Directory access
Support Microsoft 365, Windows devices, mobile devices, and business applications
Assist with employee onboarding and offboarding
Maintain clear ticket notes and IT documentation
Travel to company locations when an issue cannot be resolved remotely 🎯 Requirements
One to two years of help desk, desktop support, or related IT experience
Experience with Windows and Microsoft 365
Basic Active Directory and networking knowledge
Strong communication and customer-service skills
Ability to manage multiple tickets and priorities
Willingness to travel between company locations
Managed service provider experience (preferred)
CompTIA A+ and Network+ certifications, or equivalent hands-on experience (preferred)
Experience with ticketing systems, NinjaRMM, Automate, Azure, SharePoint, or Power Automate (preferred)
Familiarity with AppFolio, Adobe, Zoho, Caliber, or Timeslips (preferred) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs