Family Navigator

TLC

Family Navigator supporting families and individuals with I/DD in accessing local services at TLC. Assisting with Medicaid enrollment and community resource connections in North Carolina.

Posted 7/14/2026part-timeRaleigh • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medicaid enrollment, advocacy for individuals with IDD, and the development of accessible educational resources. Strong ability to coordinate community outreach and support services while fostering collaboration among families and local organizations.

Highest-signal resume keywords

Medicaid Enrollment AssistanceIDD Service CoordinationCommunity OutreachEducational Resource DevelopmentExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Understanding of NC System of ServicesEligibility Education for Innovations WaiverAdvocacy SupportReferral FacilitationNeeds Assessment Implementation

Soft Skills

Highly CollaborativeResponsiveVerbal CommunicationWritten Communication

Tools & Technologies

TLC Family ConnectNCCARE360Inclusion ConnectionsNC Caregiver Portal

Industry Keywords

Social Determinants of HealthHealth EquityFamily Support GroupsCare Management

About the role

Key responsibilities & impact

Assist individuals and families to understand and enroll in Medicaid and other benefits in coordination with local DSS, Enrollment Broker, Ombudsman, and Tailored Plan MCO.
Educate and guide families to understand eligibility for Innovations Waiver, 1915i Waiver, and state funded services.
Provide education to help families understand the role of care management and provide advocacy support to connect and express their needs with their care manager.
Identify and facilitate referrals for families and individuals to services and support through TLC, the IDD provider network, NCCARE360, and Tailored Plan MCO.
Develop library of family-friendly, accessible resources such as tip sheets, podcasts, digital education, etc., about services, Medicaid funding, rights and more.
Encourage and teach family caregivers how to use TLC Family Connect, NCCARE360, Inclusion Connections, NC Caregiver Portal, and other digital resource hubs.
Coordinate family-to-family and sibling peer support through project support activities, or through partnership with existing family support groups.
Support the project manager in coordinating educational events, webinars, and other activities and foster connection, relationships, and advocacy partnerships with local organizations within the project's geographic area.
Represent the project and provide outreach services through participation in targeted activities and events within local communities.
Support the creation and implementation of a needs assessment activity to determine family/caregiver priorities.
Prepare briefings on community organizations working in IDD.

Requirements

What you’ll need

Bachelor's degree in social work, education, child development, or a related human service field preferred or students enrolled in an aforementioned program.
Basic understanding of the NC system of services and support for people with IDD.
Excellent communication skills, verbal and written.
Understanding of the social determinants of health and desire for health equity.
Highly collaborative and responsive.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TLC Website LinkedIn All Job Openings 51 - 200 employees Founded in 1969, TLC empowers individuals off all abilities to live their fullest life. We provide hope and opportunities for individuals to learn, live and grow to their fullest potential. Family Navigator Job not on LinkedIn 🔥 50 minutes ago 🏢🏡 Raleigh – Hybrid 💵 $20 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior ✨ Navigator 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Assist individuals and families to understand and enroll in Medicaid and other benefits in coordination with local DSS, Enrollment Broker, Ombudsman, and Tailored Plan MCO.
Educate and guide families to understand eligibility for Innovations Waiver, 1915i Waiver, and state funded services.
Provide education to help families understand the role of care management and provide advocacy support to connect and express their needs with their care manager.
Identify and facilitate referrals for families and individuals to services and support through TLC, the IDD provider network, NCCARE360, and Tailored Plan MCO.
Develop library of family-friendly, accessible resources such as tip sheets, podcasts, digital education, etc., about services, Medicaid funding, rights and more.
Encourage and teach family caregivers how to use TLC Family Connect, NCCARE360, Inclusion Connections, NC Caregiver Portal, and other digital resource hubs.
Coordinate family-to-family and sibling peer support through project support activities, or through partnership with existing family support groups.
Support the project manager in coordinating educational events, webinars, and other activities and foster connection, relationships, and advocacy partnerships with local organizations within the project's geographic area.
Represent the project and provide outreach services through participation in targeted activities and events within local communities.
Support the creation and implementation of a needs assessment activity to determine family/caregiver priorities.
Prepare briefings on community organizations working in IDD. 🎯 Requirements
Bachelor's degree in social work, education, child development, or a related human service field preferred or students enrolled in an aforementioned program.
Basic understanding of the NC system of services and support for people with IDD.
Excellent communication skills, verbal and written.
Understanding of the social determinants of health and desire for health equity.
Highly collaborative and responsive. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs