IT Manager, Data Manager

Tisun

IT & Data Manager leading technology and data infrastructure for a growing beauty retail company. Responsible for architecting data architecture and implementing e-commerce solutions in a hybrid role.

Posted 5/23/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

CloudETLPostgresSQL

About the role

Key responsibilities & impact

Architect, build, and lead our entire technology and data infrastructure
Evaluate our existing Lightspeed POS data and design the data architecture from the ground up
Architect a unified data model connecting in-store POS transactions, customer profiles, product catalogs, inventory, and future e-commerce and web analytics into a single source of truth
Design and implement identity resolution to create a single golden customer record from fragmented data across all channels
Build the integration layer between Lightspeed POS and the central data platform with near-real-time sync, monitoring, and alerting
Establish data governance policies: quality standards, naming conventions, access controls, and documentation
Lead the evaluation, selection, and build of our e-commerce platform and brand website from scratch
Ensure the e-commerce platform integrates deeply with the data architecture from day one: shared customer profiles, unified inventory, consistent product data across channels
Implement analytics and behavioral tracking to capture browsing and purchase data that feeds into AI models
Build the digital foundation for personalized experiences: product recommendations, beauty profile-driven content, and intelligent search
Design and build the AI Feature Store — pre-computed customer and product features powering recommendation engines, churn prediction, demand forecasting, and personalized marketing
Develop the AI roadmap, identifying high-impact use cases: personalized recommendations, virtual consultations, intelligent inventory replenishment, and automated customer engagement
Hire and manage a small IT team: Database/Integration Engineer, E-Commerce Developer, Data Analyst, and IT Support Technician
Manage vendor relationships with Lightspeed, hosting providers, e-commerce partners, and contract consultants
Define and enforce data security policies for customer data across all current and new systems
Ensure PCI DSS compliance across retail locations and the new e-commerce platform

Requirements

What you’ll need

5+ years in IT management, data engineering, or a hybrid technical leadership role
Demonstrated ability to design data architectures from scratch: evaluating platforms, selecting integration tools, building scalable pipelines for multi-channel retail or e-commerce
Strong database expertise (SQL Server, PostgreSQL, or cloud-native) including schema design, query optimization, and ETL/ELT development
Hands-on experience with POS system integrations and retail transaction data flows
Experience leading the build or major overhaul of an e-commerce platform
Working knowledge of data quality frameworks, deduplication, and identity resolution
Understanding of AI/ML concepts and strong interest in emerging technologies including agentic AI, autonomous workflows, and intelligent automation
Track record managing cross-functional technical projects with milestones, budgets, and deliverables
Experience managing a small technical team (2–5 direct reports)
Exceptional communication: able to translate architecture decisions for store managers and AI capabilities into business cases for executives.

Benefits

Comp & perks

Competitive salary of $95,000 – $125,000 based on experience
Comprehensive benefits including health, dental, and vision insurance
Opportunity to build a technology function and data architecture from the ground up
Direct reporting line to executive leadership with real decision-making authority
Hybrid work flexibility after the initial buildout phase
Employee discount on all beauty products
Professional development budget including AI and emerging technology education

ATS Keywords

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Hard Skills & Tools

data architectureSQL ServerPostgreSQLETLELTdata governanceidentity resolutionanalyticsAI Feature Storee-commerce platform development

Soft Skills

IT managementtechnical leadershipcommunicationproject managementteam management

Certifications

PCI DSS compliance