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Project Manager – Digital Workspace Migration
TimestampProject Manager overseeing digital workspace migration projects at Timestamp in Lisbon. Leading technical teams and ensuring alignment with business objectives for successful migration outcomes.
Tech Stack
Tools & technologiesAWSAzureCloudPMP
About the role
Key responsibilities & impact- Define the overall strategy for the digital workspace migration program, including objectives, scope, and expected outcomes, aligned with business and IT vision
- Develop detailed plans for each project within the program, including schedules, budgets, resource allocation and key milestones, focusing on enabling teams
- Identify interdependencies between projects and proactively manage risks, developing mitigation and contingency plans to minimize impact on end users
- Act as the primary facilitator, ensuring technical (infrastructure, security, desktop engineering, user support) and business teams have the resources, information and alignment needed to execute migration activities
- Monitor project progress against plans, identify deviations, and implement corrective actions in collaboration with the responsible teams
- Manage the full lifecycle of workspace migrations, from discovery and analysis, planning, execution, user validation, and post-migration support (hypercare), ensuring a smooth transition
- Develop and implement comprehensive risk management plans, with particular attention to business continuity and user experience during and after migration
- Actively manage issues, escalating when necessary and ensuring effective resolution with technical teams
- Ensure compliance with security policies, data privacy and relevant regulations related to the digital workplace
- Communicate clearly and concisely with all stakeholders, including senior management, technical team leads, user support teams and end users
- Prepare and present progress reports, status updates, risks, performance metrics and the migration’s impact on users
- Manage stakeholder expectations, build consensus and ensure alignment
- Ensure the quality of deliverables and post-migration functionality through robust test plans (UAT) and validation of the user experience
- Conduct post-migration reviews and lessons learned to improve future programs and processes, focusing on continuous improvement of the digital workplace experience.
Requirements
What you’ll need- Bachelor’s degree in Engineering, Information Systems, Business Administration or a related field
- Minimum of 8 years’ experience managing large-scale, complex IT programs or projects, with proven program leadership
- Minimum of 5 years’ direct experience in digital workspace migration programs, including: operating system migrations (e.g., Windows 7/10 to Windows 11); migrations or rollouts of productivity suites (e.g., Office to Microsoft 365, G Suite to Google Workspace); endpoint management, user profiles and user data
- Proven experience in IT project management with a focus on enabling support and coordination—empowering technical and business teams to perform their tasks, removing impediments and ensuring integration of activities
- Knowledge of project management methodologies (Waterfall, Agile, Hybrid)
- Familiarity with digital workspace architectures, endpoint management, identity and access (IAM), and information security applied to the end user
- Experience with project management tools (Jira, Microsoft Project, Confluence)
- PMP (Project Management Professional) or PRINCE2 certification
- Agile methodology certifications (SAFe, CSM, CSPO)
- Certifications in End-User Computing (EUC) or relevant Cloud technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Azure Administrator Associate, AWS Certified Solutions Architect) are highly desirable
- Understanding of user support processes (ITIL)
- Fluent in English.
Benefits
Comp & perks- Health insurance
- Flexible working arrangements
- Training and certifications
- Employee Assistance Program (covering five areas, including psychological support)
- Birthday and long-service benefits
- Monthly happy hour
- Benefits portal with attractive offers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital workspace migrationoperating system migrationsendpoint managementuser profilesuser dataproject management methodologiesrisk managementUATinformation securitybusiness continuity
Soft Skills
program leadershipstakeholder managementcommunicationproblem-solvingteam collaborationrisk mitigationcontinuous improvementfacilitationconsensus buildingissue resolution
Certifications
PMPPRINCE2SAFeCSMCSPOMicrosoft 365 Certified: Enterprise Administrator ExpertAzure Administrator AssociateAWS Certified Solutions Architect