Customer Support Specialist, Travel
Destination Knot
Job Level
Entry Level
About the role
- You will be involved in insurance related activities such as new insurance product on-boarding, negotiation process and market research
- Collaborate intensively with related stakeholders to ensure smooth process of tiket.com insurance products' after-sales and minimize issues on Customers
- Actively monitoring and identifying competitors' insurance related products to execute tiket's business plans
- Actively analyze how tiket's promotional positioning on the market and do regular competitors' activities monitoring
Requirements
- You are a passionate fresh graduate or final-semester student who is currently pursuing a degree (Candidate with less working experience is also welcomed)
- Knowledge and interest on OTA industry and familiar with business of tiket (Candidate with experience using tiket.com platform is preferred)
- Ability to work with diverse stakeholders (Including those who are more senior and experienced)
- Knowing tiket insurance product / having experience with travel insurance
- Basic knowledge on insurance related field is a plus
- Willing to commit for 6 months
