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Senior Data Scientist – Customer Loyalty
Tiger AnalyticsSenior Data Scientist at Tiger Analytics focusing on customer loyalty and causal inference. Designing and deploying advanced models for business-critical decisions in retail and CPG sectors.
Tech Stack
Tools & technologiesCloudNumpyPandasPythonScikit-LearnSQL
About the role
Key responsibilities & impact- Design, develop, and deploy causal inference models (e.g., uplift modeling, synthetic control, double machine learning) to understand the true drivers of customer loyalty and measure the incremental impact of marketing interventions.
- Build robust machine-learning-based forecasting and predictive models for customer lifetime evaluation (LTV) and customer churn.
- Establish foundational data modeling frameworks for a brand-new Business Unit, transforming raw transactional data into scalable features.
- Analyze complex customer behavior, purchase patterns, and engagement metrics to build strategies for direct revenue generation.
- Perform large-scale data extraction, transformation, and analysis using SQL.
- Partner with marketing, product, and business teams to understand loyalty requirements and translate business problems into analytical solutions.
- Present model insights and recommendations to senior client stakeholders, clearly communicating the difference between correlation and causation.
- Lead workshops and customer analytics strategy discussions with clients.
- Implement and operationalize models in cloud environments.
Requirements
What you’ll need- 6+ years of experience in applied data science or advanced analytics.
- 4+ years of hands-on experience in customer analytics, customer loyalty programs, churn prediction, or behavioural monetisation.
- Strong domain experience in CPG, FMCG, retail, or similar consumer-facing industries.
- Advanced proficiency in Python (pandas, NumPy, scikit-learn) and causal inference libraries (e.g., EconML, DoWhy, CausalML).
- Strong SQL skills for large-scale data processing and complex data modeling.
- Demonstrated experience in building data models and analytics capabilities from the ground up for new business units or initiatives.
Benefits
Comp & perks- This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
causal inference modelsuplift modelingsynthetic controldouble machine learningmachine learningforecasting modelspredictive modelsdata modeling frameworksSQLPython
Soft Skills
communicationleadershipanalytical thinkingcollaborationpresentation skills