Patient Scheduler

Tidelands Health

Patient Scheduler II coordinating procedure appointments and patient registration for Tidelands Health, South Carolina’s largest healthcare provider. Ensuring accurate scheduling, billing information and patient preparation.

Posted 8/5/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills to effectively manage patient scheduling and coordinate resources while maintaining a high degree of accuracy and attention to detail. Familiarity with medical terminology and experience in a healthcare setting enhance the ability to provide excellent service to patients and providers.

Highest-signal resume keywords

Patient SchedulingCustomer-Facing ExperienceInterpersonal SkillsAttention to DetailMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationAppointment SchedulingAdministrative SupportCo-Payment CollectionProcedure Coordination

Soft Skills

Strong Interpersonal SkillsAbility to Maintain ComposureProblem-Solving SkillsInitiative and JudgmentAbility to Handle Stress

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

HealthcarePatient ServicesCall Center ExperiencePhysician Front-Office ExperienceBasic Medical Terminology

About the role

Key responsibilities & impact

Pre-register and schedule moderately complex procedures
Coordinate multiple resources for patient services
Schedule patient appointments for designated areas according to Tidelands Health protocols
Provide courteous, professional and efficient service to patients and providers
Complete patient registration accurately, including collection of co-payments and demographic information
Ensure patients have the information needed to arrive on time and prepared for procedures
Ensure the hospital has information required to bill properly for services
Receive procedure scheduling requests from physician offices and patients
Schedule procedures according to department availability
Provide accurate appointment information so departments can view and print daily schedules
Maintain communication with hospital departments regarding schedule changes
Perform administrative support duties
Open, sort and distribute mail and correspondence as assigned

Requirements

What you’ll need

High School Diploma or equivalent
At least two (2) years of related customer-facing experience, preferably in healthcare
Ability to interact successfully with the public
Ability to perform effectively despite sudden deadlines and changing priorities
Ability to maintain composure in high-stress situations
Strong interpersonal skills for interacting with patients, families, visitors and clinical staff
High degree of accuracy and meticulous attention to detail
Ability to use initiative and judgment and identify, analyze and solve problems
Call center, patient scheduling and/or physician front-office experience preferred
Basic medical terminology knowledge preferred
Ability to stand, sit and walk frequently
Ability to use hands and fingers and talk or hear frequently
Ability to exert up to 15 pounds of force occasionally and/or up to 5 pounds frequently

Benefits

Comp & perks

Year-round access to the Myrtle Beach area’s warm, sunny climate and outstanding quality of life
Workplace culture built around inclusion, teamwork, mutual respect and recognition