Investment Operations

TIAA

Investment Operations Manager overseeing operational risk, controls, audits, and fund-manager due diligence at TIAA, a retirement and asset-management company. Improving investment workflows through technology, automation, and process redesign.

Posted 8/4/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $121,000 - $184,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing investment operations, evaluating and mitigating operational risks, and implementing effective workflows and controls. Strong ability to collaborate with cross-functional teams and support internal and external audits while maintaining high documentation standards.

Highest-signal resume keywords

Investment Operations ManagementRisk ManagementWorkflow EvaluationInternal AuditsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Risk IdentificationInvestment Process EvaluationDue DiligenceProcess RedesignData Reporting

Soft Skills

Attention to DetailSound JudgmentCollaborative MindsetRelationship Building

Tools & Technologies

Automation ToolsRisk Management Tools

Industry Keywords

Registered Investment AdviserAsset ManagementInvestment CommitteeInvestment Operations Procedures

About the role

Key responsibilities & impact

Oversee all investment operations activities
Partner with senior leadership to ensure the investment team operates effectively with appropriate procedures and policies
Evaluate risks to investment processes and identify and implement changes
Represent the investment team in firm-wide planning projects, internal audits, and external exams
Perform due diligence of potential new fund managers
Liaise with current fund managers and vendors regarding required data and reporting
Monitor operational controls to mitigate risk
Maintain documentation standards
Support internal audits and external examinations
Evaluate workflows and controls to streamline processes, reduce risk, and improve scalability through technology, automation, and process redesign
Serve on the TIAA Kaspick Investment Committee
Work with investment leadership, compliance, legal, and related operational teams to address investment operations issues

Requirements

What you’ll need

5+ years identifying and mitigating operational risks in an investment environment
Demonstrated success evaluating and building investment operation workflows and risk management tools
Experience participating in cross-functional projects involving development, testing, and implementation of investment operation processes
Experience leading internal and external audits
High degree of attention to detail and sound judgment
Collaborative mindset and ability to build strong relationships across functional areas
7+ years identifying and mitigating operational risks in an investment environment preferred
Experience working at a registered investment adviser or asset management firm preferred
University degree preferred

Benefits

Comp & perks

Incentive program linked to performance, depending on the role
Superior retirement program
Competitive health, wellness, and work-life offerings
Learning experiences and development pathways
Future-focused skills and AI tools
Accessibility support and reasonable accommodation for applicants with disabilities
Drug-free and smoke-free workplace