Senior Director, Experience Design Architect

TIAA

Senior Director leading a journey design team at TIAA, shaping Advisor experiences with a focus on design excellence and innovation. Collaborating across teams to develop cohesive solutions for the Advisor user journey.

Posted 7/8/2026full-timeDallas • California, Texas • 🇺🇸 United StatesSenior💰 $189,000 - $234,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a journey design team that partners with research, legal and compliance, product management and engineering teams
Develop and govern the architectural experience foundation for the advisor ecosystem
Define and advocate for an ambitious Advisor experience design vision
Collaborate and build relationships across diverse stakeholders
Mentor and develop less-experienced team members
Work with the Design System team, Product, and Engineering to establish scalable Information Architecture systems

Requirements

What you’ll need

8+ years of UX design and/or design management or leadership experience
Background in enterprise experience design, Salesforce experience design, and mobile platform design in an Agile delivery model
Demonstrated working knowledge of or practice in Figma
Successful track record of creative problem-solving across cross-functional partners
Demonstrated experience designing and contributing to a design system across an enterprise

Benefits

Comp & perks

Comprehensive Total Rewards package
Superior retirement program
Highly competitive health, wellness and work life offerings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX DesignDesign ManagementInformation ArchitectureMobile Platform DesignCreative Problem-Solving

Soft Skills

CollaborationMentoringRelationship Building