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TIAA

Relationship Manager

TIAA

Relationship Manager I responsible for deepening client relationships and identifying sales opportunities within TIAA's book of business. Leading integrated client teams to ensure growth, retention, and servicing of existing clients.

Posted 6/23/2026full-timeCharlotte • District of Columbia, North Carolina, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $78,000 - $108,000 per yearWebsite

About the role

Key responsibilities & impact
  • Leads the internal integrated client team with responsibility to grow, retain and deepen relationships that drive positive client outcomes
  • establishes the strategic approach to growing business and executes to drive profitable results.
  • Strategic partner and trusted advisor of the plan sponsors and consultants.
  • Effectively positions the value of lifetime income to sell our products and solutions to plan sponsors and consultants.
  • Demonstrates expertise in identifying unstated current and future client needs and in planning to meet those client opportunities.
  • Leverages analytics, investment, market knowledge, and financials to develop multi-year strategic plans within and across institutions to profitably grow the business.
  • Leads and oversees integrated teams and discussions with the client and engages the appropriate internal business partners to support plan adoption and client needs.
  • Partners with Consultant Relations, proactively identify, build and strengthen TIAA's position with consulting firms and individual consultants.

Requirements

What you’ll need
  • 3+ Years Required; 5+ Years Preferred
  • Must have Series 6 or Series 7 and obtain Series 63 within 120 days from date of hire.
  • Experience in client facing roles - participant or institutional facing
  • Experience working with institutional retirement plans
  • Related Skills Accountability, Business Acumen, Business Development, Client Relationship Management, Commercial Mindset, Communication, Financial Markets Impact, Inspires Others, Negotiation, Problem Solving, Relationship Management, Retirement Planning Selling

Benefits

Comp & perks
  • superior retirement program
  • highly competitive health, wellness and work life offerings

ATS Keywords

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Hard Skills & Tools
client relationship managementstrategic planningfinancial analysisbusiness developmentretirement planningnegotiation
Soft Skills
accountabilitybusiness acumencommunicationinspirationproblem solvingrelationship management
Certifications
Series 6Series 7Series 63