TIAA

Senior Project Manager, Digital and Client Experience

TIAA

full-time

Posted on:

Location Type: Hybrid

Location: New York, NY • New York, Texas • 🇺🇸 United States

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Salary

💰 $38 - $53 per hour

Job Level

Senior

About the role

  • Collects and analyzes data and requirements, business processes and cost-benefit for proposed projects
  • Conducting research and analyzing financial and operational data for projects
  • Preparing preliminary interpretations of analyses for project teams, clients, and/or department management
  • Supporting the project manager on project administration and process improvements
  • Preparing and distributing progress reports tracked against deliverables
  • Oversight of the development and execution of one or more medium to large scale projects
  • Partner with assigned teams to build out project plan to include identification of workstream deliverables, owners, and delivery timing
  • Coordinate project meetings, document project status reporting, and other relevant project manager duties
  • Develop, or participate in the creation of, project documentation
  • Ensure action items, risks, issues, and dependencies are identified and properly documented
  • Coordinate the development of go-to-green and/or mitigation plans in partnership with assigned teams
  • Establish, communicate, and maintain schedules and/or trackers for all phases of the assigned program
  • Manage high-level milestone plans as necessary for stakeholder audiences
  • Communicate progress, risks, expectations, timelines, milestones and other key project to team and key stakeholders
  • Perform additional project tasks/activities as assigned

Requirements

  • University (Degree) Preferred
  • 2+ Years Required; 3+ Years Preferred (first section)
  • 3+ Years Required; 5+ Years Preferred (second section)
  • Sedentary Work physical requirement
  • Experience managing complex, cross-functional teams
  • Project and program management experience
  • Ability to build routines across multiple teams
  • Experience with project planning, status reporting, risk and issue tracking
Benefits
  • Accessibility Support for online application process
  • Equal Opportunity Employer / EEO protections
  • Drug-free and smoke/free workplace

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisfinancial analysisoperational analysisproject administrationprocess improvementproject documentationrisk trackingissue trackingproject planningstatus reporting
Soft skills
communicationcoordinationteam collaborationstakeholder managementorganizational skillsproblem-solvingattention to detailtime managementleadershipadaptability
Certifications
University Degree
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