Content Strategy – Operations

TIAA

Content Writer responsible for drafting and editing investment-specific content. Engaging with various teams to maintain accuracy and uphold the firm’s brand.

Posted 6/12/2026full-timeChicago • Illinois, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $87,200 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the oversight and upkeep of assigned assets within the content management platform, ensuring availability for client-facing teams
Oversees and directs the compliance approval process, ensuring all content meets requirements and is approved prior to distribution
Engages cross-functional partners to develop and maintain content across web and print channels
Develops written and multimedia investment content (including white papers and product support pieces) that is clear and engaging for all target audiences
Collaborates with professionals in different functions, including client service, finance, strategy and investment teams to ensure correctness of content and establish key objectives and themes
Proofreads investment articles and submits final drafts and layouts to production department for review
Possesses knowledge of the organization’s investment activities as well as broader industry trends to draft well-informed communications
Recognizes and upholds the firm’s brand in all written investment communications
Builds relationships with investment and communications counterparts as well as key internal stakeholders to ensure successful strategy alignment and distribution of content

Requirements

What you’ll need

3+ Years Required; 5+ Years Preferred
3 or more years of experience in Editorial Operations
Strong project management skills with the ability to manage multiple concurrent workstreams
Experience in publishing and managing content across web, email, webinar, video, and social channels
Knowledge of content governance, workflows, and approval processes
Strong stakeholder management and ability to work cross-functionally

Benefits

Comp & perks

superior retirement program
highly competitive health, wellness and work life offerings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content managementeditorial operationsproject managementcontent governancecontent workflowspublishingmultimedia content developmentproofreadinginvestment communicationsstakeholder management

Soft Skills

cross-functional collaborationrelationship buildingstrategic alignmentcommunicationorganizational skills