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TIAA

Senior Retirement Plan Operations Specialist

TIAA

Retirement Plan Operations Specialist leading administrative support for retirement plan processing and client service. Resolving complex issues and ensuring effective operations for plan sponsors.

Posted 6/5/2026full-timeDallas • North Carolina, Texas • 🇺🇸 United StatesSenior💰 $19 - $27 per hourWebsite

About the role

Key responsibilities & impact
  • Leads the day-to-day client service and administrative support to plan sponsors
  • Manages and increases the effectiveness and efficiency of support services for retirement plan operations
  • Resolves complex account related issues and implements process changes to prevent reoccurring issues
  • Engages with plan participants and delivers support regarding various issues

Requirements

What you’ll need
  • 3+ years of experience in financial services industry
  • Experience in Recordkeeping (Preferably Omni Recordkeeping) systems

Benefits

Comp & perks
  • superior retirement program
  • highly competitive health, wellness and work life offerings

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
client serviceadministrative supportproblem resolutionprocess improvementcommunication