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TIAA

Client Outreach Retention Consultant

TIAA

Client Outreach Retention Consultant working at TIAA, resolving client inquiries and facilitating fund transfers while educating clients on investment options. Handling outreach calls and client needs.

Posted 5/19/2026full-timeFrisco • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $31 - $42 per hourWebsite

About the role

Key responsibilities & impact
  • Works with clients to resolve questions and educate on investment options
  • Facilitates transfers and positions solutions when appropriate
  • Participates in proactive outreach campaigns

Requirements

What you’ll need
  • University (Degree) Preferred
  • 2+ Years Required; 3+ Years Preferred
  • Series 6 or 7; Series 63 Licenses and Certifications
  • Life and Health Insurance License (National) required within 120 Days

Benefits

Comp & perks
  • Comprehensive Total Rewards package
  • Superior retirement program
  • Competitive health and wellness offerings

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
client resolutioneducationproactive outreach
Certifications
Series 6Series 7Series 63Life and Health Insurance License