Manager, Business Analytics

Thriveworks

Manager of Business Analytics overseeing a team of analysts at Thriveworks. Driving data-driven insights and strategic recommendations for operational improvements.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Manage, mentor, and elevate a team of data analysts, conducting regular work reviews, dashboard audits, and providing continuous feedback on interpreting data, communicating to non-technical stakeholders, and driving business impact
Oversee day-to-day task allocation, pipeline prioritization, and sprint planning for the analyst team to ensure high-velocity, high-accuracy execution
Serve as a primary strategic partner to business unit leaders (Growth, Operations, Clinical Quality), leading requirement-gathering sessions and translating broad business goals into precise data requirements
Own the delivery and synthesis of high-level business analyses, directly presenting performance reviews and report-outs to business leaders
Look past the "what" of the data to find the "why"; proactively recommending operational workflow modifications or technical changes based on data-driven insights
Maintain a hands-on presence in the work - stepping in to write complex SQL and navigating our BI tool - but your primary value is in the insight and the recommendation, not the build.

Requirements

What you’ll need

7+ years of experience in data analytics, business intelligence, or operations analytics, with at least 1-2+ years of experience directly managing or leading teams of technical analysts
Broad generalist analytics background spanning marketing performance (DTC ad channels), enterprise reporting, operational/call center metrics, and even clinical operations metrics
Analytical Fluency: Strong SQL skills across relational data warehouses (e.g., Snowflake)
BI & Visualization Mastery: Demonstrated mastery of enterprise BI tooling (Looker/LookML, Tableau, Power BI) with a passion for designing clean, intuitive, and highly scannable visualizations
Executive Communication: Exceptional verbal and written communication skills, with a proven ability to present dense data findings to non-technical business partners and confidently recommend operational changes
Resilient Leadership Profile: A hands-on, positive, and customer-centric attitude with the adaptability required to navigate and scale workflows within a high-growth startup environment
Bonus Points: Experience working natively with Looker (LookML), Background in management consulting, corporate finance, or advanced investment/operations analytics, Strong application of statistical methods to construct, monitor, and report on multivariate A/B testing or cohort conversion risks.

Benefits

Comp & perks

Casual, progressive, and diverse organization
A W2 employment model with access to a 401 (k) program with a 3% employer match
Career advancement opportunities
Brand pride, you are truly helping people
Remote forever (if you choose)
Team environment
Paid Time Off
Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance
Professional development & advancement opportunities
Bonus opportunity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsbusiness intelligenceoperations analyticsSQLLookerLookMLTableauPower BIstatistical methodsA/B testing

Soft Skills

mentoringcommunicationleadershipadaptabilitycustomer-centric attitudeanalytical fluencypresentation skillsteam managementproblem-solvinginsight generation